RESPONSIBILITIES MAIN TASKS Cung cấp cho khách hàng, đại lý, thu phí viên sự hỗ trợ và dịch vụ xuất sắc (To provide clients, agents and collectors with excellent support and service) Hướng dẫn/huấn luyện công việc cho nhân viên CS/BCS mới và trình bày/chia sẻ thủ tục hành chính cho kênh đại lý (To conduct training/r...

1. The Opportunity: We are looking for Medical Service provider network and services Specialist to support Claims Manager to build and maintain medical providers/partners networks. In addition, you contribute as Subject Matter Expert in projects relating to enhance healthcare services. You shall work with dynamic, p...

The opportunity We are looking for Quality Assurance Assistant Manager in Agency Sale Distribution. This role reports to Head of Agency Risk and Control Unit. This role requires someone that familiar with quality review and oversee the sale operation in life insurance industry, self-driven and adaptable to changes t...

Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and the United States. We provide financial advice, insurance, and wealth and asset ...

The Experience Lead is accountable to drive and deliver the newly defined Target Operating Model (TOM) to Manulife Vietnam and be responsible to oversee the transformation under the value stream. He or she are also accountable to provide guidance to the teams as well as recommendations to business stakeholders on th...

On the job you will Lead the team of process improvement specialists to identify various operation opportunities using different toolsets (Lean, HCD), deliver using Agile approach and implement optimized processes to cut waste As a change lead in the organization challenge the status quo, influence the ways of worki...

Key Responsibilities: Leadership and Management: Lead, mentor, and develop the customer service team to ensure they deliver exceptional service and achieve performance targets. Customer Experience: Design and implement strategies to enhance the customer experience, ensuring all interactions with customers are positi...

The Business Analyst will collaborate with various departments and stakeholders to gather, document, and analyze business requirements, processes, and workflows. They will translate these requirements into functional specifications for technology teams and work closely with project managers, developers, and testers ...

Act role as the second line of defense of compliance function: Handle the investigation on suspected or potential agent misconducts/ fraud regarding allegations/ customer complaints/ claims fraud cases/ L1B’s escalations/ compliance reviews/ observations from compliance analytic & monitoring tools/ etc., and ens...

Responsibilities 1.  Monitor and handle hotline calls from clients Reply clients’ inquiries about policy and admin procedures related to policy Guide clients to fullfil admin procedures according to clients’ requests Handle policy conservation Check & reply daily messages from telephone box Receive complaints fr...

We are seeking a dynamic and experienced Senior Manager, Talent Acquisition to lead and enhance our recruitment efforts in Vietnam. This role is essential in providing strategic talent acquisition guidance to hiring managers and HR. The successful candidate will be responsible for recruiting top-tier talent to help ...

MVI is looking for a Call Center Officer that will be the liaison between our company and customers. The successful candidates will be responsible for performing daily activities and care programs to keep customer satisfaction and effectively solving customers inquiries and issues. Position Responsibilities: Perform...

The opportunity The Sales Manager (SM) is responsible for business planning and strategy execution, sales support and Coaching with bank partners and customers. Responsibilities Drive Bancassurance productivity. Review pipelines, provide sales consultation, and motivate Bankers to achieve Banca targets and key succe...

Responsibilities Design all digital graphics for use in advertising media, brochures, newsletters, signage, promotional and sales items. Establish, maintain and organize a marketing database of images, photographs, videos and collateral. Compose and distribute emails campaigns, structured as digital ads/promotions a...

At Manulife, we believe in pushing boundaries and taking bold steps toward the future. The Manulife Future Leaders (M-FLs) 2025 program is designed for ambitious young talents ready to go Beyond Limits, challenge themselves, and grow into future leaders. What motivates you? Manulife Future Leaders (M-FL): Ownership ...

The Director – Advanced Analytics would be required to develop and lead in delivering value across in multiple functions including Distribution, Underwriting, Pricing, Health, In-Force Management and Claims using analytical tools and techniques. The candidate chosen for this role will work independently as well as d...