Responsibilities

The Asia Data Office is looking for an experienced Senior Data Analyst to join our team to support our regional partners. If you have passion for data and a desire to drive quality data solutions within a data driven culture, then read on to learn more about this opportunity!

Business Intelligence (BI) is a foundational component of delivering the insights to our organization to meet this strategic pillar. This role will be critical towards execution of the priority to position Manulife as a digital customer leader by supporting a robust BI platform and delivery framework for various business reporting initiatives.

We are looking for the right individual who would be interested in the opportunity to support and enhance our BI capabilities, strong willingness to learn and build BI delivery skills through team collaboration, desire to drive and execute on our data strategy, willing to help mature our BI practices, and is looking for an opportunity to embrace technical, operational, and team lead responsibilities.

Duties

• Work in BI team and support the delivery of priority global, regional, and local BI programs for various businesses and functions.
• Engage with stakeholders to understand and align on priorities and requirement details
• Collect business requirements from stakeholders including business owner, business user, product owner, etc.
• Assist in preparing project plans and subsidiary plans (communication, training plan, etc.) and project registers (risk, issues, actions, decisions).
• Support the day-to-day project activities and manage the team towards project objectives.
• Assist in delivering required ETL and other data applications via Cloud-based Enterprise Data Lake (EDL) platform.
• Execute data gathering and cleansing to ensure data accuracy and reliability, data transformation and integration into suitable format for analysis, developing charts/graphs and dashboards to present data insights to stakeholders through compelling narratives supported by visualizations.
• Assist in problem resolution and escalate issues/risks to supervisors as required.
• Contribute to automation processes for faster deployment.
• Contribute to standardization of testing, validation, acceptance, and monitoring processes for BI for greater user confidence.
• Contribute to establishment of BI delivery standards that ensure reusability and scalability.
• Contribute to centralized library of BI best practices that balances oversight with protection of our data.

Skills and Qualifications

• Proficient in Data Manipulation, Data Analysis, Data Warehousing, Data Mining & Extraction, Data Visualization, and ETL processes
• Proficiency in tools such as Power BI, SQL, Python, R, Spark, and Excel for data querying, manipulation and analysis
• Experience with big data tools such as ADLS, Data Factory, DataBricks, etc
• Ability to interpret and translate terminology between technical and business users
• Collaborate with geographically and culturally diverse teams across various regions.
• Self-sufficient and self-motivated
• Strong analytical and problem-solving skills
• Proficient written and oral communication skills in the English language

Education and experience

• Bachelor's degree preferably in Statistics, Mathematics, Computer Science, or Data Analytics related courses
• 6+ years in one or more of the following
• BI Analyst
• Data Analyst

Experience in insurance and/or financial industry is a plus

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.