Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Training Program Management:

Design, implement, and oversee training programs for various teams within the organization, including GAD, GA OM (Operations Manager), GA CS (Customer Service), and GA BO (Back Office).
Conduct thorough training needs analyses to identify skill gaps and tailor programs accordingly.
Develop effective training solutions, from design to delivery, ensuring alignment with divisional goals.

CSR Alignment:

Oversee the CSR activities within your areas that align with the organization’s Health strategy.
Foster a culture of health awareness and best practices through programs.

Human Resources Management:

Oversee the training and development processes for new hires.
Ensure high-quality orientation and onboarding experiences to enhance employee performance.
Monitor the standard quantity/ quality of each GA staff to meet new law requirement and GA Manual

Other Assigned Tasks:

Handle additional responsibilities as assigned by senior management.

Job requirement

Educational Background:

Hold a Bachelor’s degree in Economics, Business Administration, Insurance, Banking, or Finance.

Experience:

Minimum 5 years experienced in Insurance
Training and delivery or management experience is an advantage

Knowledge and Skills:

Good understanding of the GA Model (specific to your organization).
Excellent communication skills to effectively convey training content.
Proficient in planning
Business acumen
Data driven
Decision-making.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.