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Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Empowering Customers. Driving Growth. Creating Impact.

At Salesforce, we’re on a mission to empower our customers to reach new heights through exceptional support, personalized expertise, and proactive guidance. Premier Success Sellers are at the forefront of that mission—unlocking value at every stage of the customer journey, building trust, and driving long-term success.As a Premier Success Sales Executive, you are a strategic seller and trusted advisor responsible for driving sustainable growth across the AMER Tech Organization. You’ll advocate for Premier Success Solutions, support Salesforce sales teams in positioning the value of Premier Success, and lead high-impact sales motions that deliver results for both our customers and our business.This is a quota-carrying role with high visibility and direct impact on customer success and company growth.

Your Impact

As a Premier Success Sales Executive, you will:

Drive Growth: Exceed regional Organizational Unit (OU) ACV targets by selling the Premier Success Plan to strategic accounts across the segment.
Co-Own the Sales Cycle: From identifying and qualifying high-potential opportunities to leading customer conversations and closing deals, you will be the sales expert for Premier Success.
Enable Confidence: Empower Sales teams through ongoing training, enablement, and coaching to confidently position Premier Success as a strategic advantage.
Forecast with Precision: Own monthly and quarterly forecasting for your segment, ensuring accurate visibility and alignment with regional business goals.
Scale Strategically: Develop and manage scalable sales programs, partner with sales leadership, and bring the Premier story to life through compelling narratives and enablement content.
Champion the Customer: Serve as a subject matter expert and trusted advisor to both internal and external stakeholders, advocating for customer success through Premier's personalized and proactive approach

What We're Looking For

Experience:

6+ years in a quota-carrying sales role, preferably in SaaS or consulting
Experience with CRM or Marketing Automation solutions
Proven track record of influencing without authority and driving outcomes across matrixed teams

Skills:

Strong executive presence and communication skills
Comfortable engaging at the SVP/CXO level and tailoring messaging to diverse audiences
Excellent presentation and storytelling abilities
Analytical mindset with attention to detail and pipeline accuracy
Comfortable with ambiguity and fast-paced environments

Attributes:

Results-driven and goal-oriented
High energy, positive attitude, and the ability to motivate others
Naturally collaborative, consultative, and customer-centric
Able to adapt quickly, learn continuously, and act with agility

Why This Role Matters

Premier Success is not just a support plan—it’s a growth catalyst. By helping customers get the most from Salesforce, Premier Sellers fuel customer success and help our company grow responsibly and sustainably. If you're passionate about creating value, forging trusted partnerships, and leading through influence, this role is your platform to make a real impact.

Let’s Blaze New Trails Together

Join us and be part of a high-performing, purpose-driven team. Together, we’ll help our customers thrive—and have fun doing it. 🌟

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For New York-based roles, the base salary hiring range for this position is $148,610 to $198,800.

For California-based roles, the base salary hiring range for this position is $148,610 to $198,800.

For Illinois based roles, the base salary hiring range for this position is $148,610 to $198,800.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.