About the Role:

This team is filled with technical industry specialists, passionate people, who are driven and capable to address all the complexities that come with working in Retail Power industry. The team core focus is to drive cross-functional process improvements for our customer onboarding experience, developing and maintaining relationships with our TDSPs and EDI Vendors, and improving data accuracy across our systems. We are the core of wider Retail Supply department driving improvements in execution, processes, and accuracy. Given wide breadth of the team's responsibilities, we touch a lot of different functional areas, including Sales, Billing, Pricing, Load Forecasting and Finance.

Key Responsibilities:

Lead, mentor, and develop a team of transaction specialists and analysts, fostering a culture of excellence and continuous improvement.
Manage and monitor all energy transactions, including enrollments, billing, and settlements, ensuring timely and accurate processing.
Oversee and coordinate transaction lifecycle events, including capturing data, storing documentation, troubleshooting issues, and performing quality control.
Oversee the collection, validation, and analysis of customer historical and billing load data to ensure accuracy and compliance with regulatory and market requirements.
Monitor and validate retail load data to maintain data integrity and resolve discrepancies in collaboration with IT and operations teams.
Perform sophisticated data extraction and analysis to provide actionable insights, ensuring data quality, consistency, and integrity.
Identify and implement process enhancements to optimize transaction workflows and load data management, reduce errors, and improve efficiency.
Participate in cross-functional projects, including system testing, migrations, and performance enhancements.
Develop and maintain strong relationships with utilities, customers and cross-functional teams, addressing inquiries and providing timely updates on transaction statuses.
Collaborate with internal teams to define and implement operational metrics and risk control reviews, ensuring transparency and compliance.

Role Requirements:

5 experiences in a substantially similar role such as transaction management and/or load data analysis within the energy sector
Undergraduate degree in business related field such as business admin, or equivalent years of experience in similar role.
Advanced knowledge of Excel, VBA and SQL
Experience with energy transaction management systems and data analytics tools such as SQL, Power BI, or Tableau is preferred.
Strong problem-solving abilities with a keen attention to detail and the ability to interpret complex data sets.
Excellent verbal and written communication skills, capable of conveying technical information to various stakeholders.
In-depth understanding of energy markets and associated regulatory requirements, with experience in markets like PJM, ISO-NE, NYISO, MISO, or CAISO being a plus.
Experience with EDI transaction management and retail energy billing systems.

Considering Joining bp?

At bp, we support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. bp is committed to encouraging an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, and more!

Travel Requirement

Negligible travel should be expected with this role

Relocation Assistance:

Relocation may be negotiable for this role

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agreements and negotiations, Analytical Thinking, Commercial Acumen, Commercial Business Development, Continued Learning, Customer promise execution, Customer service delivery excellence, Deal modelling and valuation, Developing and implementing strategy, Influencing, Internal alignment, Listening, Loyalty Management, Marketing strategy and programmes, Negotiating value, Negotiation planning and preparation, Partner relationship management, Presenting, Thought Leadership, Trade discipline and compliance, Trading Fundamentals, Sentiment and Trends, Trading knowledge, Writing skills

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.