Job Summary

We are seeking a highly skilled and experienced professional to join our team as an Associate Director, Assistant Relationship Manager (ARM), Global Subsidiaries. In this role, you will be responsible for managing and developing relationships with global subsidiary clients, ensuring their banking needs are met with tailored solutions. Key responsibilities include overseeing account management, driving business growth, and collaborating with internal teams to deliver exceptional service. The ideal candidate will possess strong financial acumen, excellent communication skills, and a proven track record in relationship management within the banking sector. This is an exciting opportunity to contribute to the success of our global subsidiary clients and grow your career within a dynamic and supportive environment.

Key Responsibilities

Assistant Relationship Manager provides direct sales support to the Senior Banker / Banker to originate new business and in partnership with the Senior Banker / Banker jointly accountable for client revenues / profitability. The ARM responsibilities include:

Proactive assistance to the Senior Banker / Banker with transactional support on new business origination activities, including coordination with Global Account Manager (GAM) team and product partners
Supporting client analysis, reporting on post origination activities; client meeting documentation
Support Senior Banker / Banker on sales discipline requirements, i.e. account planning process; pipeline maintenance; client call reports; preparation of deal approval submissions
New transactions: Deal execution support, credit documentation, limit loading, deal drawdown etc.
Proactive management of portfolio including client and product partner engagement to ensure limit utilization; escalate issues/concerns relating to account maintenance activities
Portfolio presentations, Revenue, Pipeline, Mandates related oversight
The ARM role is pivotal in the Client Delivery team and responsible for delivering exceptional client account management.
The ARM is responsible for proactively managing the client account on all day-to-day maintenance activities to ensure the highest level of client service and relationship health.
The ARM will support assigned client portfolio to ensure strong client delivery execution.
Actively engage and collaborate with Clients, GAMs/ RAMs/FAMs and Product Partners to understand and respond to any issues/ concerns relating to the ongoing account maintenance including highlighting any unusual utilization patterns to coverage teams.
Support the Credit Analyst (CA) on periodic credit reviews with requested information / and engagement with the client (if required) particularly during periods of market volatility
Provide support to the Senior Banker / Banker on exemplary deal management from origination to post deal ensuring at all times completion of relevant documentation, fulfilment of deal conditions and monitoring post fund disbursement
Liaise with Legal & Compliance, Integrated Middle Office, CDU and Clients on standard documentation processes along with Client Managers CM

Day-to-Day Responsibilities

Escalate issues/concerns relating to account maintenance activities
Work with the product partners to maximize cross-sell and returns on RWA
Ensure all relevant client team members / internal stakeholders have been appropriately engaged by the Banker with respect to the planning and communication of the relevant approved strategy for each client
In partnership with product partners, ensure appropriate line utilization of complex and structured transactions. Review client profitability data for clients and discuss opportunities / concerns with Senior Banker / Banker
In partnership with the Banker, participate in conversations with clients to understand their needs and discuss the account strategy and related opportunities, transactions, pricing issues etc
In partnership with the Banker/Credit Analyst, support identifying clients that need to be classified for additional review/ alerts
Support the Senior Banker / Banker through on-going client engagement and vigilant monitoring of client performance with a deep understanding of the client's overall industry business, performance and outlook
Support the Senior Banker / Banker with proactive engagement and management of internal deal teams (all relevant product and functional partners) for transactions. Ensure all sensitive deal information is managed and treated confidentially
As agreed with the Senior Banker / Banker, drive cross sell opportunities with clients
Provide support to the Senior Banker / Banker with prompt logging of client calls and updating the deal pipeline. Support the Senior Banker / Banker to ensure client team activities required to accelerate deal conversion are followed up with the relevant internal stakeholders with clients
In partnership with the Credit Analyst, complete on-going monitoring against revolving business environment and ensure risk triggers and transaction covenants are satisfactorily reviewed and attended to
Work closely with clients to understand buying behaviour and needs in order to right size limits to ensure optimal usage, maximize client RoRWA and reduce drag on assets

Skills and Experience

Credit Skills
Relationship management
Product Skills

Qualifications

Education - Bachelor’s degree in Banking or Finance preferred
Training - credit risk aware
Licenses - FINRA SIE, 79, 63 in place or to be obtained within 90 days of joining
US SRO (FINRA) Registration(s): i) Securities Industry Essentials – SIE Exam, ii) Series 79 - Investment Banking Representative Exam and iii) Series 63 – Uniform Securities Agent State Law Exam.

Recruitment Assessments

Expected annual base pay range for the role is 128,000 USD to 160,000 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations.

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term