COO| ODCR | Products & Processes Risk/Controls Expert - Associate | New York City

About ING: 

Ranked #8 on LinkedIn Top Companies in Financial Services

Crain’s 100 Best Places to Work

Ragan’s Top Places to Work in 2023

In Americas, ING’s Wholesale Banking division offers a broad range of innovative financial products and services to domestic and international corporate and institutional clients. 

 When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.We give people the freedom to take risks, think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. ING Americas follows a hybrid work model, allowing for in-office / work from home flexibility. Hybrid work arrangements vary based on business area.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

ING: Business Controls Associate

About the position:

Associate position in the ING Americas ODCR team working closely with process and control owners to advise and ensure the proper implementation of relevant Products and Processes Control Frameworks and activities to mitigate identified risks for reporting to senior management.  This role will also require performing SOX controls testing.

Additionally, as ODCR team is part of the COO domain, you will support management, all business lines of ING Americas and work closely with our second line of defense Non-Financial Risk department in the identification, assessment, mitigation and reporting of related risks. 

This position sits within the Products and Processes Experts Team and focuses on the effective and efficient implementation and functioning of the NFR Frameworks throughout all products and processes.  

About the department:

Operational Design, Control and Resilience (ODCR) Americas team consists of professionals and experts in various financial services and risk management areas.  We work with business and support functions to ensure optimal control and resilience design, execution, and monitoring of Non-Financial Risks, business activities and processes, as well as enhancing risk culture in these domains.

Responsibilities:

The responsibilities of ODCR Americas Expert include, but are not limited to, the following:

• Support the monitoring that the IT risk profile of ING Americas remains within its risk appetite by assisting with identifying risks, implementing mitigating measures, maintaining process flows and executing key control activities.
• Support the Director, Products and Processes ODCR, together with Business Management; Line of Business (LoB) functions and 2nd Line of Defense to create awareness and ensure timely implementation of IT risk policies, control standards and mandatory instructions, while limiting the impact on the business.
• Support the facilitation of IT risk assessments and assist with monitoring remediation of gaps related to (new) global IT policies, IT control standards and regulatory requirements.
• Support the timely and proper documentation of IT risks and controls, including implementation and execution of key controls and arrangement of monitoring techniques/activities (e.g. Key/SOX control testing).
• Aid with development of presentations, communication and ad hoc analysis on topics related to Inherent risk.
• Keep up with regulatory and industry developments and trends in risk management.

Qualifications and Competencies

• Possess strong understanding and experience of IT risks and controls.
• Possess knowledge of risk management principles, risk & control frameworks, methodologies and tools within a financial services environment. Knowledge of Financial Markets and Corporate Lending process is an advantage
• Trusted judgement and high work ethic, professional approach with strength of character to follow up on concerns, strong communication and persuasion skills. Ability to adapt quickly to changing situations. Ability to work in a highly demanding work environment, proactive and positive attitude towards problem solving and “thinking outside the box”.
• Able to build a network of relationships with key stakeholders from Business, Information Risk Management, and other 2nd LOD functions.  Experience in communicating with all levels of internal management.  Comfortable in presenting ideas in group meetings.
• Excellent verbal and written communication skills.
• Able to work effectively with all levels of staff and build solid relationships across the organization.  Able to learn quickly from documentation, analyses and talking to experts.
• Autonomous and highly self-motivated with the ability to multi-task productively and to work independently as well as collaboratively.
• Demonstrate effective collaboration and teamwork skills to support team members.
• Attention to detail, willingness to “roll up sleeves” and ability to work under pressure, all while keeping a positive and constructive mind-set.  Focused on timely and high-quality deliverables. 
• Excellent organizational, follow-up and time management skills.
• Being interested in continuously developing your expertise and knowledge.

Base Salary Range: $90K - $120K

In addition to comprehensive health benefits, a generous 401k savings plan, and competitive PTO, ING provides a broad array of benefits including adoption, surrogacy, and fertility services; student debt assistance; and subsidies for expenses associated with working from home, commuting, and fitness.

ING is a committed equal opportunity employer. We welcome applicants of diverse backgrounds and hire without regard to race, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. We celebrate these differences and rely upon your unique perspective to innovate and seize new opportunities. Come as you are.

ING Bank does not have a commercial banking license in the U.S. and therefore not permitted to conduct a commercial banking business in the U.S. Through its wholly owned subsidiary ING Financial Services LLC, and its affiliates, it offers a full array of wholesale products such as commercial lending and a full range of FM products and services.