Job Title Client Transition Management Specialist
Corporate Title Assistant Vice President
Location New York, NY
Overview:
This is a cross product role responsible for ensuring that client integration onto the Deutsche Bank Workflow Solutions offering is delivered accurately and within deadline. This person will also be the first point of contact for our external clients from inception to go-live. They will be providing the clients first impression of Deutsche Bank.
What We Offer You
A diverse and inclusive environment that embraces change, innovation, and collaboration
A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
Educational resources, matching gift, and volunteer programs
What You’ll Do
Define business requirements with Workflow Solution / Emerging Market Sales teams prior to initiating the onboarding process (e.g market requirements, execution channels, reporting requirements etc.)
Manage the delivery of Workflow Solution / Emerging Market Sales requests through the Know Your Client Credit, Legal, Information Technology, and Operations processes
Manage the prioritisation of the client pipeline with Workflow Solution / Emerging Market business owners
Concurrently coordinate the Legal, Credit and Compliance sign offs across global jurisdictions (Asia, EMEA and Americas) as part of the onboarding process
Educate clients on global jurisdictional nuances (operational trade flow, regulatory reporting, instruction cut-off times etc.) and respectively manage client’s expectations in line with between Deutsche Bank capabilities
Visit clients with Workflow Solution / Emerging Market Sales teams as part of the sales pitch process
Lead weekly stakeholder call, providing updates to stakeholders on onboarding activity that week
Skills You’ll Need
Investment Banking experience with some history specifically covering the Foreign Exchange (FX) market
Previous experience should primarily be in a role which encompasses direct client interaction, internal stakeholder relationship management and cross departmental communication
Should possess excellent communication skills (both verbal and written), a service mentality is pivotal to the role to ensure a culture of client focus
An understanding of the Global Emerging Market environment across APAC, EMEA and Americas is preferred along with and awareness of external FX platform offerings
Bachelors Degree Required
Skills That Will Help You Excel
Excellent team player with effective communication skills
Excellent verbal and written communication skills are a must
Ability to work to tight deadlines in a fast-paced environment
Good negotiation skills and the ability to manage individual clients’ expectations
Strong initiative and commitment to run various client projects independently
Expectations
It is the Bank’s expectation that employees hired into this role will work in the New York, NY office in accordance with the Bank’s hybrid working model.
Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.
The salary range for this position in New York City is $65,000 to $107,250. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.
Deutsche Bank Benefits
At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!
Learn more about your life at Deutsche Bank through the eyes of our current employees: https://careers.db.com/life
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We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
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