About the job

Red Hat is on a mission to be the catalyst in communities of customers, contributors, and partners creating better technology the open-source way. To help fulfill that mission, the User Experience Design (UXD) team is looking for an Associate Manager of UX Design to lead our design team for Red Hat Insights.Red Hat Insights provides analytics and end-to-end system management for hybrid cloud deployments – allowing enterprises to proactively identify issues and increase day-to-day efficiency in managing their Red Hat Enterprise Linux IT estate. 

Learn more about Red Hat Insights and design at Red Hat. 

As an Associate Manager on the UX Design (UXD) team, you will lead a team of UX Designers working on the Red Hat Insights product. This role is critical in navigating complexity, fostering collaboration, and ensuring user-centered solutions that align with business goals. In this role, you will manage and lead a team of designers to design UIs and journeys for product, collaborating closely with Product and Engineering, to deliver experiences that align with both user and business needs.

What you will do

• Manage and support a design team, ensuring high quality, data-driven, user-focused deliverables that support both user and business goals.

• Navigate complex organizational dynamics to break down silos, facilitate cross-team collaboration, and drive alignment.

• Ensure the UX design team executes high-quality design that supports key user and business outcomes.

• Contribute to the development of design methodologies, tools, and processes.

• Develop a deep understanding of Red Hat’s Insights product, including its business strategy, competitive landscape, and key users and use cases.

• Foster a user-centered culture by advocating for data-driven decision-making and aligning priorities with UX goals.

• Support and coach team members in their professional growth by providing continuous feedback, identifying development opportunities, and fostering a culture of learning.

• Collaborate with other UXD Managers to advance the UX practice, nurture team dynamics and culture, and support team well-being.

• Establish and nurture partnerships with teams outside of UXD, leveraging cross-functional expertise to enhance design impact.

• Collaborating with UX Research and UX Operations teams to provide the necessary resources for your team and objectives.

• Be an active UXD leadership presence in the Red Hat Boston (Seaport) office, with 12 days a month in office. 

What you will bring

• 5+ years of experience in UX design, with at least 2 years in a leadership or management role

• Proven leadership experience managing and supporting product UX design teams in complex, technical domains

• Ability to adjust leadership style to influence, encourage, and challenge others in a variety of situations

• Experience with design in enterprise or B2B software, particularly in complex technical domains

• Strong knowledge of multiple UX methodologies and concepts, with deep knowledge on at least 2, such as Information Architecture (IA), Interaction Design, Visual design, Service Design, and/or User Research Methodologies

The following is considered a plus

• Deep familiarity with enterprise IT software users, workflows, and industry-specific challenges (e.g., IT processes, system administration, operations, cloud cost management)

• Experience with open-source projects

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Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits●    Comprehensive medical, dental, and vision coverage●    Flexible Spending Account - healthcare and dependent care●    Health Savings Account - high deductible medical plan●    Retirement 401(k) with employer match●    Paid time off and holidays●    Paid parental leave plans for all new parents●    Leave benefits including disability, paid family medical leave, and paid military leave●    Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. 

Inclusion at Red HatRed Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

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