Zurich is currently looking for a RCIS Crop Claims Specialist I or a Claims Crop Field Adjuster I to join our Rural Community Insurance Services (RCIS) team. RCIS is one of the leading crop insurance providers in the U.S. RCIS offers insurance protection in all 50 states through a national network of about 3,600 licensed agents. RCIS offers a wide range of private product coverages, including a diverse selection of named-peril options, supplemental and stand-alone insurance products as well as federal crop insurance plans through the United States Department of Agriculture's Risk Management Agency. Together with RCIS agents, we protect America's farmers and ranchers.

The RCIS Crop Claims Specialist will work out of the state of Wisconsin. This incumbent will work from a home-based office. This position is scheduled to work 40 hours per week. Approximately 50% travel is expected to cover the territory.

The ideal candidate will need to live and service within a 100-mile area of the following Wisconsin counties: Washington County, Dodge, Fond du lac, Winnebago, Manitowoc

RCIS provides insurance and superior services through leading agents to protect America’s farmers and ranchers. It’s been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it’s one of the nation’s largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents. This is a great opportunity to serve the agricultural community.

As a RCIS Crop Claims Specialist, your primary accountabilities will include:

Complete field inspections and related responsibilities such as reading maps and aerial photos, measuring field and storage bins, and discussing findings of crop loss with farmers
Perform fact finding regarding crop damage; record information and transmit loss information to accurately determine potential damages
Provide excellent service to our customers – both agents and policyholders (farmers)
Utilize company software to electronically transmit claims information directly from the field to RCIS to ensure claims are processed timely and accurately
Follow regulatory and company rules, policies, and procedures

This role will be filled at either the Crop Claims Specialist I or Crop Claims Associate. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position.

Basic Qualifications:

Crop Claims Specialist I

High School Diploma or Equivalent and 4 or more years of experience in the agricultural or the crop insurance industry AND
Crop Adjuster Proficiency Program (CAPP) Certification must be obtained within 180 days of hire date
Personal transportation and travel within assigned territory and travel outside of assigned are to assist with workload(s), participate on CAT team and/or provide remote assistance for the CROP Claims Care Center calls and/or CCP Claims
RCIS Crop Adjuster Physical Requirements; walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs to 50 lbs, work outdoors in varying temperatures/weather conditions

Crop Claims Associate

Basic Qualifications:

High School Diploma or Equivalent and No prior experience required in the Office environment or Customer service area OR
Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Office Environment or Customer Service area

Preferred Qualifications:

Must reside in the Wisconsin counties of Washington, Dodge, Fond du lac, Winnebago, Manitowoc
Strong verbal, written and interpersonal communication skills
Strong organization and prioritization skills
Intermediate Microsoft Office skills

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education.

The combined salary range for this position is $45,801.60 - $79,500.20 The proposed hourly salary range for the Claims Crop Field Adjuster I is $22.02 - $30.24, with short-term incentive bonus eligibility set at 5%. The proposed salary range for the RCIS Crop Claims Specialist- I is $48,600 - $79,500.00, with short-term incentive bonus eligibility set at 5-10&%.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

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