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Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Software Engineering MTS

Office hybrid in Dallas, TX

A Member of Technical Staff (MTS) in Salesforce Business Technology, is a Hybrid Engineering role that requires skills in both development & testing aspects of software development. You will be part of a software engineering team that delivers customer success functionality built on a Salesforce Service Cloud implementation. You will work with the team of software engineers, product managers, and architects responsible for feature development and application maintenance responsive to the needs of a highly sophisticated and global customer success organization.

You will help to ensure every line of code we push to production is of the highest quality. This includes participating in designing, planning, and enhancing automation frameworks, utilities, and tools. You should deliver solutions others can understand, support, maintain, and expand, and provide other team members with direction on development projects. You are aware of trends and technical developments in the industry, and how those can be applied in your work; and have a point of view on the delivery approach for very complex or foundational features. You have the demonstrated ability to anticipate technology lifecycle issues, work with projects involving multiple systems, and influence the team to deliver durable, extensible solutions.

This role requires you to be a self-starter who can work under pressure and handle multiple tasks simultaneously. You must possess good oral and written documentation skills and be able to interact with other team members to deliver fast and reliable code. You will also be asked to contribute ideas and provide feedback on many projects within the team’s portfolio.

Build applications on the Salesforce platform
Integrate Salesforce with 3rd party applications
Participate in product and feature design with product team and business partners
Design applications based on common design patterns and best practice algorithms
Plan, design, and enhance automation framework, utilities, and tools
Participate in and contribute to code reviews
Work with engineers, business analysts, and product owners for product delivery
Ensure product quality meets customer expectations

Required Skills

3+ years of experience programming with APEX (classes, triggers, and web services), and Java or another OOP language
Knowledge of Object Oriented programming, knowledge of design patterns/ trigger framework
Experience in Salesforce APIs, Lightning Components, SOQL, and the Force.com platform
Solid understanding of HTML and CSS
Experience with JavaScript
Expertise with relational database languages (SQL or SOQL)
Experience with web services integration through SOAP or REST
Salesforce Admin and/or Platform Developer 1 certification
Very good DevOps understanding and exposure to CI/CD automation software delivery
Experience writing compelling unit test scenarios and being aware of test class best practices
Understanding of various user-based security models
Ability to learn quickly and multitask in a dynamic environment
Ability to effectively communicate status and risk to the team and manager
A related technical degree

Desired Skills

Experience in Selenium automation
Experience working with Agile/Scrum methodology
Salesforce Advanced Admin and/or Platform App Builder Certification

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.