Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Regulatory Relations Markets & Compliance of StandardizationOverview The Regulatory Relations Markets & Compliance (RRMC) team is responsible for working with, and demonstrating to, our stakeholders (e.g., regulators, customers, Mastercard businesses) how Mastercard complies with our promises, commitments, and obligations. We do this by translating regulatory requirements for our Technology partners and showing how Mastercard standards/controls meet these expectations. The Director, Regulatory Relations Markets & Compliance of Standardization will help drive the strategy process optimization and standardization across RRMC. This role will lead the delivery of one or more strategic objectives from strategy definition to planning and through to execution success by (a) developing the strategy with corporate leaders and (b) leading a team of diverse Subject Matter Experts and Mastercard stakeholders. Furthermore, it is upon the Director to ensure the use of technology-based systems and processes (e.g., automation and analytics) to ensure solutions deliver efficient, secure, and effective experiences. Responsibilities Determines and manages strategy and implements policies and procedures to minimize risk exposure and drive proper controls Oversee maintenance of inventory of customer and regulator technology and security risk management requirements and assurance expectations Oversee standardization and centralization of operational / tech requirements, artifacts and compliance documentation Support cross-functional initiatives to deliver on risk goals, policies and procedures Support Market Leads with the implementation of standard engagement framework and documentation, including first line RRMC Standard Operating Procedures Develop and manage risk processes, including identifying and implementing best practices and ensuring all processes are documented, reviewed and updated regularly Research, learn and apply knowledge about new technologies and environments that impact internal controls Participate in building controls program to meet new requirements and address rapid growth Manage internal control inquiries from both internal and external stakeholders Develop reports, metrics and presentations for meetings, as needed Liaise with business partners to develop, manage and document best practices for risk processes and leverage trend analysis to develop business and cross-functional strategies around managing obligations in a consultative manner Knowledge of Technology risk and control best practices Control frameworks (i.e. ISO 27000, PCI, DORA, CROE) Project Management best practices Ability to Assess controls and identify design and operating effectiveness control gaps Evaluate compensating controls Communicate business risk to stakeholders Understand control findings and assess remediation strategy Employ strong research skills and problem-solving skills Conduct or facilitate meaningful meetings Experience Degree in technology, information systems management, information security management, security policy or related program desired, but not required IT certification(s) a plus Knowledge of Risk and Control Framework standards such as, PCI-DDS, ISO, NIST, ISO Knowledge of regulatory technology and security risk management expectations Knowledge of current and emerging technologies and potential for exploitation Familiarity with risk management processes (e.g., methods for assessing and mitigating risk) Knowledge of laws, regulations, policies, and ethics as they relate to cybersecurity and IT management (e.g., GDPR, FBA, CBA, PFMI, etc.) Strong IT technical knowledge Demonstrated consulting & strategic judgement capability Innovation and thought leadership Business and financial acumen skills Experience building team, people leadership / influence Experience collaborating cross-functionally, geographically to identify and implement best practice risk processes Excellent writing and communication skills Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive Project Management SkillsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Pay Ranges
O'Fallon, Missouri: $138,000 - $230,000 USD