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Job Category

Operations

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Overview of the Role:We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.We are looking for a highly strategic and results-driven Senior Manager, Sales Strategy & Operations to help drive the success of Agentforce and Data Cloud. This is a high-impact role at the center of Salesforce’s evolution toward a consumption-based sales model, playing a critical part in shaping the future of how we sell AI and data-driven solutions.As a trusted advisor to sales leadership, you will lead strategic planning, sales optimization, and operational execution to accelerate business growth. You’ll collaborate with cross-functional teams—including Finance, Marketing, Employee Success, and Operations—to drive insights, optimize processes, and implement key go-to-market initiatives.This role requires strategic thinking, analytical rigor, and a bias for action to execute high-priority projects, ranging from go-to-market planning to territory alignment, pipeline analytics, and business performance reviews. The ideal candidate thrives in fast-paced environments, can navigate ambiguity, and has a passion for driving operational excellence.We’re looking for highly passionate candidates who have relentless curiosity, a startup mentality, attention to detail, willingness to manage multiple priorities, and ability to deal with ambiguity effectively

Key Responsibilities

Lead Go-To-Market Strategy: Design and implement all aspects of the annual sales strategy planning cycle, including account segmentation, resource allocation, territory planning, quota setting, and compensation strategy.
Define & Optimize Performance Metrics: Establish key performance indicators (KPIs), build reports and dashboards, and analyze data to provide actionable insights that improve sales efficiency.
Accelerate Consumption-Based Selling: Shape and define the future of consumption-based sales models for Agentforce and Data Cloud, working closely with stakeholders to drive adoption and execution.
Drive Forecast Excellence: Lead forecast management processes to ensure sustained, predictable growth, including coordinating weekly forecast calls and tracking pipeline performance.
Support Executive Strategy Reviews: Develop executive-level presentations for leadership, organize quarterly business reviews, and provide strategic recommendations based on data-driven insights.
Enable Cross-Functional Collaboration: Partner with key teams to improve operational processes, troubleshoot business challenges, and drive scalable solutions.
Conduct Advanced Analytics: Perform ad-hoc deep-dive analyses on customer segmentation, sales trends, whitespace opportunities, and other critical business drivers.

Qualifications

5–7+ years of experience in sales strategy, business operations, or consulting, ideally in SaaS or technology-driven organizations.
Strong quantitative analysis skills.
Experience developing go-to-market strategy and sales operations frameworks.
Proven ability to turn data into actionable insights and present recommendations to senior leadership.
Exceptional communication and stakeholder management skills, with the ability to influence at all levels.

Preferred Qualifications

Experience in establishing and scaling consumption-based selling models and driving customer adoption with our customers
Strong track record of aligning cross-functional teams to drive measurable business outcomes.
Expertise in GTM planning, territory management, and forecasting within a high-growth SaaS company.
Proficiency in data analytics tools such as SQL, R, Python, or Tableau (a plus).
Self-starter with a high degree of motivation and ability to manage multiple initiatives.

Why Join Us?This role is a unique opportunity to shape the future of Salesforce’s AI and Data Cloud business. You will play a key role in driving business transformation, scaling consumption-based sales, and influencing executive-level decision-making. If you’re looking for a high-impact role with visibility, strategic influence, and growth opportunities, we’d love to hear from you!

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For New York-based roles, the base salary hiring range for this position is $177,600 to $293,900.

For California-based roles, the base salary hiring range for this position is $177,600 to $293,900.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.