About this role:

Wells Fargo is seeking a Senior Trust Officer on the Special Needs Trust Services team as part of Wealth and Investment Management. Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Administer Special Needs Trusts individually and as part of a team for the benefit of beneficiaries with varying degrees of disability and/or incapacity

• Work with trust partners, attorneys, caseworkers, and other professionals to ensure that Special Needs Trusts are administered in conformity with trust provisions, bank policies, Social Security regulations, Medicaid regulations, and other legal requirements

• Work with families of disabled individuals and field trust officers to determine needs of beneficiaries and appropriate distributions from trusts

• Administer trusts in a manner that prevents disqualification of beneficiaries from SSI/Medicaid and other means tested government benefit programs

• Work with a variety of professionals, including attorneys, tax professionals, social workers, case managers, and health care professionals to develop and offer solutions to problems facing disabled individuals and their families

• Identify risk issues on Special Needs Trust accounts, and work to resolve such issues

• Coordinate with business partners regarding investment management issues

• Identify issues and research across jurisdictions

• Create, enhance, and expand customer relationships

• Review and analyze large, complex business trust asset portfolio challenges that require an in depth evaluation of variable factors

• Develop new business through servicing customers and interaction with external resources

• Manage probate and trust estates following the death of an existing Wells Fargo client

• Oversee complex, unique needs of estates and trusts during the death settlement process

• Resolve moderately complex trust asset portfolio issues and lead Fiduciary team to meet servicing deliverables

• Consult with outside attorneys, accountants, and other Centers of Influence in managing and controlling risk

• Ensure that the trust account is managed in compliance with the governing document, bank policy and procedure, as well as with statutory and common law requirements

• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 4+ years of Fiduciary Products experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience administering Special Needs Trusts

• Experience attending and participating in court hearings

• J.D. and/or CTFA preferred

• Strong leadership, communication and presentation skills with the ability to explain difficult financial, tax and legal concepts to internal partners and clients

• Ability to work effectively within a team and build strong working relationships across business channels and at all levels of management

• Demonstrate a high level of organizational skills, including time and priority management

• Collaborate effectively with relationship team members, client’s advisors and other colleagues

• Solutions-oriented and able to operate within a diverse, fast-paced environment

• Strong conflict resolution skills

Job Expectations:

• Ability to travel up to 25% of the time

• This position is not eligible for a Visa sponsorship

• Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.

Posting Location:

• 350 W Colorado Blvd - Pasadena, CA 91105

• Required location listed above. Relocation assistance is not available for this position.

Pay Range 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.