Job Summary

This position oversees the Digital Sales for retail and wealth management product & digital banking projects. The goal is to drive the digital sales growth and ensure delivery of KPIs to achieve business objectives with monetization

Strategy*

• Maximize digital sales performance by leverage collective expertise, focus on data-driven strategies, expand and monetise digital sales and marketing capabilities, continuously enhance customer experience and work with product teams to make product propositions attractive and profitable.

Business*

• Digital Sales Management: maximize digital sales performance by leverage collective expertise, focus on data-driven strategies, expand and monetise digital sales and marketing capabilities, continuously enhance customer experience and work with product teams to make product propositions attractive and profitable.
• MarTech Utilization: Create roadmap and oversee performance of MarTech solutions. Define and own the process of how the MarTech tools are used. Drive usage of MarTech tools and assess feasibility/suitability of use cases. Discipline in leveraging Digital Analytics to track, monitor and analyse online sales funnel to identify opportunities to drive up digital sales. Implement tracking of MarTech-enabled communications efficacy and drive performance optimization.
• PSB/PMB acquisition and CVP: define and drive client onboarding strategy and coordinating with retail products to engage PSB/PMB effectively. Collaborating with products for executing NTB acquisition campaign and ETB engagement and cross-sell on digital channels.
• Project Management: Drive mobile innovation projects and identify profitable opportunities– Devise new ways to improve the digital customer journey. Able to foster strong Collaborate with cross functional business partners to develop holistic, end-to-end digital solutions that fulfil customer and business needs. Design and develop the best-in-class customer & employee journeys on digital channel, identify untapped opportunities for digital value capture and strategic cost management, and manage timely delivery of projects.

People & Talent*

• Effective team player and collaborator
• Strong personal integrity
• Strong written and verbal communication skills
• Can effectively communicate business and technical information across the organization, being sensitive to the needs of unique audience.

Risk Management*

• Ensure adherence to risk management framework.
• Ensure Business comply policies and regulatory requirement.

Skills and Experience

• Strong foundation in statistics and mathematics. Expertise in data analysis tools. Proficiency in data visualization and storytelling techniques.
• Strong project management experience will be highly valued.
• Ability to think strategically and creatively with strong problem-solving skill. Proactive and self-motivated learner.
• Excellent communication and interpersonal skills. Proven experience in stakeholder management experience.

Qualifications

• A bachelor’s degree in any discipline
• At least 3 years of working experience in financial services or digital-related industry.
• Strong foundation in statistics and mathematics. Expertise in data analysis tools. Proficiency in data visualization and storytelling techniques.
• Strong project management experience will be highly valued.
• Ability to think strategically and creatively with strong problem-solving skill. Proactive and self-motivated learner.
• Excellent communication and interpersonal skills. Proven experience in stakeholder management experience.
• Fluent in Chinese & English

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.