About FWD Group

FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.

For more information, please visit www.fwd.com

Job Purpose

Coordinate between companies and agencies to drive the Agency team to achieve its goal. Initiative all sales promotion activities for sales force and Issuing daily, Monthly reports for sales force.

Key Responsibilities

• Monitor sales performance responsible zone a monthly basis and provide solutions to close gaps
• Plan and initiate activities to increase and maintain good productivity and persistency
• Identify need-to-improve areas in responsible zone, analyze and propose solution to close gap. 
• Closely work with relevant functions on sales quality issues, e.g. claim ratio, lapse, free looks, complaints, memo, etc. as well as identify key problems of each zone
• Brief and prepare Zone Head with key issues and recommendations before any meeting
• Assist Zone Head to summarize key actions from the meeting and proactively follow up action points on a timely basis