RESPONSIBILITIES

Strategy

• To develop & execute the strategy for selling Transaction Banking FI product solutions to a portfolio of local Bank clients in Thailand and foreign branks’ branches in Thailand

Deliver superior financial performance

• Working in conjunction with the coverage team, to agree & deliver revenue and activity targets for the client portfolio (based on client account planning)
• To implement Bank client relationship strategies
• To maintain ongoing contact with customers to ensure the targeted level of return on Trade finance
• To manage the transfer of best practices between markets, in order to leverage our Transaction Banking capabilities with the client portfolio.

Business

• Manage the CoB business in Thailand in order to grow transaction banking revenues each year in line with budget.
• Manage economic return while always employing sound risk and Compliance (FCC) management disciplines.
• To manage & facilitate the sales effort for significant cross-border deals to the network with the given client base.
• To identify opportunities for cross-selling and referrals to other business lines and network.
• To manage deal flow communication in terms of pipeline, sales and feedback on significant deals, utilising CRMX where appropriate.  

Processes

• Continuously improve the way we work
• To manage the Transaction Banking relationship across all products for a portfolio of clients.
• To undertake and manage RFP and deal processes for the specific client base, to ensure optimal solution provided and presented to the customer; working with sales, product management and operations to deliver the desired results. To ensure smooth deal implementation and adherence to high levels of service quality.
• To provide feedback to Product Management on customer needs, trends and market intelligence, and to provide direction on proposed project programme initiatives to central product management teams. To keep abreast of customers’ needs, trends and product / market intelligence for new product developments/ enhancements, strengthening SCB’s competitive position in this field.
• To understand customers’ businesses and to anticipate the requirements through consultative selling process. To match customers’ needs with product capabilities through presentation of tailored demonstrations and proposals. To negotiate terms and conditions with customers to maximise revenue and profitability.

People & Talent

• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.

Risk Management

• Operational Risk Issues & FCC
• Ensure adherence to the risk management framework in identifying, controlling, monitoring and reporting of risk. 
• Ensure sufficient actions are undertaken to mitigate, reduce or contain the identified operational risks.
• Undertake and / or coordinate periodic business monitoring activities, escalating issues to the segment head. 
• Work in conjunction with TBSM’s and FI to engage the client for successful closure of all RFI’s. 
• Ensure adherence to all FCC policies
• While ownership rests with Coverage team, facilitate to obtain client documentation for any escalation cases  

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders Internal

• Bank segment Coverage, Global Account Managers and Relationship Managers for the client relationships within coverage
• TB sale in other countries
• FCC 
• Cash Management, Securities Services and Trade Product Management/ Development.

External 

• Bank Clients & prospects within client portfolio

Corporate Clients for CBN business 

Other Responsibilities

• A high degree of judgement / ability to manage global sales opportunities and handle complex business issues & relationships within defined policies and procedures.
• Ability to structure and deliver solutions that meet customer needs.
• Ability to identify & prioritise new business or prospects always employing sound risk management principles to minimise risk for the bank.
• Maximizing revenue, profit margins & economic return.

Qualification

• Education     University Graduate     
• Languages     Thai and English

Role Specific Technical Competencies

• Transaction Banking products and service
• Negotiation
• Presentation
• Communication
• Relationship building   

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.