Job Summary:
- Responsible to recruit, train and development full time agents on Blue Star program curriculums and skills. - Arrange training and activity to support program at any point during and after the program. - Motivate AL,GM/AVP to gain support on full time Agent Developement program on recruitment, development and follow up on sales target in assigned area.
Responsibilities :
1. Full Time Agency Recruitment and Selection - Manage selection process and interviews with program candidates - Organize and manage selection process (interview with candidates) - Manage new trainers recruited for the program (future strategy)
2. Full Time Agent Development - Deliver training program to full-time agents under the program - Create and execute after-training activities for full-time agents
3. Full Time Agent consulting and monitoring - Provide regular feedback to ALs about agent performance (KPI / performance sessions) - Communicate and cooperate with other parties team - Regularly report about program progress to supervisor
4. Report and analysis - Track and monitor to ensure that training and development programs are delivered with quality according to plan - Review the training evaluation reports, define any areas for improvement, and provide suggestions / solutions - Drive for continuous improvement and enhancement of the quality of training and development programs with the aim of driving sales performance
Qualifications :
• Bachelor’s Degree in Business Administration, Training and Development, or other related fields
• 3 – 5 years of experience in Sales Training and Development, Sales/ Distribution, Sales Support, Sales Communications, or other related fields in the banking or insurance industries
AZAY