Nice to know

Provide good customer service as the first line of contact with after sale service. Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.

Your Day at Allianz Ayudhya

• Answer calls and respond to emails
• Provide customers with product and service information
• Handling customer enquiries and solving problems concerning company services and products
• Update existing customer information
• Process of claim services
• Route calls to appropriate team
• Follow up customer calls untill completion and the members are always informed of the progress.

Must Have

• Bachelor degree or higher level in related fields
• Preferably 2-3 years experiences in service industry.
• Good communication and telephone skills (listening, comprehension, explaining)
• Good written and verbal skills in both Thai and English.
• Able to work under pressure.

Allianz Ayudhya