About Us

Headquartered and listed in Singapore, CapitaLand Investment Limited (CLI) is a leading global real estate investment manager (REIM) with a strong Asia foothold. As at 30 September 2023, CLI had S$133 billion of real estate assets under management, and S$90 billion of real estate funds under management (FUM) held via six listed real estate investment trusts and business trusts, and more than 30 private vehicles across Asia Pacific, Europe and USA. Its diversified real estate asset classes cover retail, office, lodging, business parks, industrial, logistics and data centres.

Job Description

You will:

Assist to review standards according to operating procedures and provide support in preparing operational reports to the Management
Promote teamwork and quality service within the team and coordination with the other departments
Assist to manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground
Assist residents with check-in and check-out procedures
Ensure all residents are attended to at the Front Desk
Attend to and anticipate all residents' queries and needs
Issue apartment access key cards
Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements
Manage residents’ accounts, information and apartment availability in the system
Perform simple bookkeeping
Make and confirm reservations
Assist with the onboarding process for new employees
Respond to walk-ins, emails, calls and assist with queries and requests
Handle and record resident feedback and complaints, and refer them to managers
Perform related tasks as assigned

Benefits

Flexible benefits with comprehensive medical coverage for self and family
Training and development opportunities
Subsidised rates at Ascott serviced residences-
Strong advocate of staff volunteerism
Wellness programmes

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.