About Us

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.

Job Description

You will support the daily guest service operations and ensure that the accounting operations in our Serviced Residence run smoothly at night. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service.

Responsibilities

You will:

Assist residents with check-in and check-out procedures
Make and confirm reservations
Respond to all queries through walk-ins, emails, calls and assist with requests.
Handle cash floats throughout your night shift and ensure all floats are balanced at the end of each shift
Verify revenue from all sources and follow up on any discrepancies in reports
Account for all financial transactions at the front desk accurately during your shift
Handle end-of-day bookkeeping, auditing and account reconciliation
Handle and record residents’ complaints, feedback and perform the appropriate service recovery.
Perform end-of-day procedures and produce daily reports
Perform related tasks as assigned

Benefits

Flexible benefits with comprehensive medical coverage for self and family
Training and development opportunities
Subsidised rates at Ascott serviced residences-
Strong advocate of staff volunteerism
Wellness programmes

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.