RESPONSIBILITIES
• Quality assurance of deliverables produced by the Change & Engagement workstream in order to ensure consistency (e.g. change impact assessment, business readiness assessments, training plans, etc.) across the portfolio • Partners with the Group S&T communications to ensure messaging is aligned, consistent and utilizes standardized formats • Refines the feedback loops into the programmes working with Employee Experience and Process Design • Provides strategic and tactical advice to support driving sustainable change and implementing effective change management strategy to help successfully deliver the programmes • Creation of high quality interventions that drives employee adoption and sustainability of change initiatives • Understands the programme lifecycle and ensures all stages of the lifecycle are managed appropriately to support successful stage delivery • Collaborates closely with Group PMO and the Programme Managers to raise any material risks or issues that arise • Develop the strategy for the use of digital change interventions using WalkMe or other relevant tools across the Group in collaboration with T&I. • Provides leadership, management and coaching to any direct reports or team members to ensure they are highly engaged and performing to their potential • Promotes and embeds a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm
Key Stakeholders
• Head of Change & Enablement S&T COO • Head of SCM • Head of Strategic Change, SCM & CRES • SCM MT • CABM • S&T Transformation Portfolio and leadership team
Our Ideal Candidate
• 12+ years of experience in Organization Change Management supporting complex enterprise- wide transformation. • A blend of prior in house and consultancy experience OR individuals that have worked in several large complex organizations leading complex organisational change management workstreams. • Target Operating Model Experience and Supply Chain Management experience is also highly preferred. • Outstanding Communication and Organizational skills including preparing and presenting materials at Management Consultancy level. • Strong Stakeholder Alignment skills are also essential. • Direct Experience within the Organizational Change Management Capability area
Role Specific Technical Competencies • Deep (and proven) Organisational Change Management expertise • Expert Stakeholder Management • Deep Transformation Knowledge • Communications Strategy design & execution • People Leadership • Strategic Thinking, including building compelling change narratives • Facilitation
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