Details of the Division and Team:    

The Operations officer will be ensuring timely and accurate processing of trade finance transactions within own area of responsibility for smooth running of Trade Finance at Singapore branch.

What we will offer you:         

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center. 

You can expect:

• Flexible benefits plan including virtual doctor consultation services

• Comprehensive leave benefits

• Gender Neutral Parental Leave

• Flexible working arrangements

• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement​

Your key responsibilities:

• Take responsibility for transaction processing with off-shore operations team and follow-ups to ensure the transaction is completed within SLA.

• Perform scanning and uploading of documents to off-shore operations team

• Handling walk-in customers in a professional manner

• Work closely with internal stakeholders including offshore operations team, Product Management, Trade Service, Sale in processing new structured deals and new initiatives of the Bank

• Comply all internal and external policies/guidelines and requirements of the regulators and to agreed SLAs, KRIs and/or KPIs

• Identify and escalate any operational, regulatory and other risks to line manager in timely manner; contributes to the development and implementation of mitigation or control solutions

• Obtain appropriate transactional approval in accordance with the approval procedures.

• Ensure continuous process efficiency and performance improvement

• Provide periodic reviews of the of operational processes within own area of responsibility to identify opportunities to improve efficiency and performance

• Cooperate with IT and project team in implementing operation systems.

• Challenges and seeks alternative means to reduce cost & mitigate risk

• Builds best practices organization and operation models to achieve team goals

• Other basic admin duties

Your skills and experience:

• Minimum 3 years of experience in banking industry covering Trade Finance Operations

• Proven knowledge of Trade Finance products including Letters of Credit, Documentary Collection, Guarantees and Financing Products.

• Proven experience at intermediate level in MS Excel

• Minimum a bachelor’s degree

• Proven organizational skills and attention to details

• A self –motivated, energetic and able to work independently

• Confident, and enjoy working in a performance driven culture

• Good interpersonal skills and communication skills

• A demonstrated commitment to high professional ethical standards and a diverse workplace

• Excels at operating in fast pace, community environment

• A team player, open to direction and collaborative work style and commitment to get the job done

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:        

• Flexible working to assist you balance your personal priorities

• Coaching and support from experts in your team

• A culture of continuous learning to aid progression

• A range of flexible benefits that you can tailor to suit your needs

• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do. 

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.