Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We are looking for enthusiastic problem solvers to join us in scaling our platform, digitalising businesses in Asia, uplifting rider livelihoods, and building a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.

As the Product Manager (Incentives), you will own, build, and optimise incentive mechanics to maximise customer lifetime value (LTV), conversion, and sustainable growth across global markets and verticals. You will develop scalable, data-driven, and personalised incentive structures through experimentation and targeting to raise user perception of affordability while driving incremental revenue. Collaborate cross-functionally with commercial, marketing, engineering, design, and data teams to maintain alignment with business objectives while you define and execute a strategic roadmap for sustainable growth.

Responsibilities:

• Setting the vision, product strategy and roadmap to drive growth and business impact.
• Defining metrics to measure the health and success of your products and initiatives.
• Running experiments to support your product decisions with data. 
• Identifying and executing opportunities to optimise incentive mechanics across the end-to-end user journey.  
• Understanding user needs and building delightful user experiences in collaboration with the design team.
• Aligning with business stakeholders and other product teams to drive meaningful outcomes and ensure cohesive user experience.
• Leading product execution and helping your squad members thrive. 
• Working closely with the engineering teams across products to build scalable and robust solutions. 
• Keeping apprised of innovations and trends in the industry and emerging technologies and inspiring teams to stay ahead of the curve.

Qualifications

• Bachelor's degree in Business, Computer Science, Natural Science Studies, or a related field. 
• Proven experience of around 6 or more years in successfully building products for consumers in growing markets (experience in consumer-facing products is strongly preferred).
• Efficient in developing product strategies and roadmaps, deriving insights from data and understanding high-level technical architectures.
• Obsessed with the user experience and have a track record of successful collaboration with designers.
• Experience running experiments and leveraging qualitative and quantitative data, balanced with product sense, to drive product decisions.
• Good at leading and influencing, and demonstrated product leadership in the past.
• Solid experience in leading agile teams and great at turning epics into well-structured user stories.
• Curious growth mindset, not afraid of challenging the status quo, and thrive in a fast-paced and dynamic environment. 
• Good in dealing with ambiguity and able to balance priorities.
• Excellent communication, presentation, and interpersonal skills.

Additional Information

What we offer:

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017.

In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia. All three businesses now make up the second-largest organization within the Delivery Hero Group, and leading food and QCommerce delivery in 18 markets in both regions.