Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The IT Governance Manager plays a crucial role in establishing and maintaining a robust governance framework within the IT department. This position is instrumental in identifying and closing process and governance gaps, ensuring the alignment of IT practices with organizational goals and regulatory requirements.

KEY RESPONSIBILITIES

Governance Framework Development

Design and implement IT governance frameworks, policies, and procedures to support the organization's strategic objectives.
Ensure compliance with industry standards, regulatory requirements, and best practices.

Process Improvement

Identify gaps in existing IT processes and governance structures and develop action plans to address these deficiencies.
Lead continuous improvement initiatives to enhance the efficiency and effectiveness of IT governance operations.
Collaborate with cross-functional teams to streamline processes and ensure consistency across the organization.

Risk Management

Conduct risk assessments to identify potential threats to IT governance.
Develop and implement risk mitigation strategies to safeguard the organization's IT assets and data.

Performance Monitoring

Establish metrics and KPIs to monitor the performance of IT governance and process improvement initiatives.
Prepare and present regular reports to senior management on the status of governance and process improvement efforts.

Stakeholder Engagement

Engage with key stakeholders to gather feedback and ensure alignment of IT governance initiatives with business needs.
Provide training and support to staff on IT governance and process improvement practices.

QUALIFICATIONS / EXPERIENCE

Bachelor degree in information technology, Computer Science, or a related field.
Minimum of 5 years of experience in IT governance, risk management, or a related discipline.
Proven track record of identifying and closing process and governance gaps.
Strong understanding of IT governance frameworks and industry standards (e.g., COBIT, ITIL, ISO/IEC 27001).
Excellent analytical and problem-solving skills.
Strong project management and organizational skills.
Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
Proficiency in using governance, risk, and compliance (GRC) tools and software.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.