Team Lead - Payroll and HR Operations (f/m/x)

DB Global Technology is Deutsche Bank’s technology centre in Central and Eastern Europe. Since its set-up in 2013, Bucharest Technology Centre (BEX) has constantly proven its capacity to deliver global technology products and services, playing a dynamic role in the Bank’s technology transformation.

We have a robust, hands-on engineering culture dedicated to continuous learning, knowledge-sharing, technical skill development and networking. We are an essential part of the Bank’s technology platform and develop applications for many important business areas.

If you want to be part of a motivated HR team and to assume an active role in bringing our HR Ambition to life, then check out this opportunity!

We want to share with you our core values: flexibility and adaptability in an agile environment, trust, love working with people and learning new things, the team is your support.

Responsibilities

• leading the team of specialists, motivating and developing them, offering support in the daily activities. Manages the performance of the team; regularly provides feedback and addresses key points.
• creating action plans for process transitions, embedding key requirements; work together with the project team to obtain the needed inputs and to validate them as per planning.
• ensuring deliverables are completed within deadlines or workaround is in place.
• keeping stakeholders informed of relevant progress or challenges, highlighting risks proactively to relevant stakeholders.
• acts as Subject Matter Expert for the transitioned processes and Continuous Improvement:
• gain the understanding of the end-to-end process and particularities, supporting tools and technologies, requirements for team members performing the processes.
• preparing training material and delivering process/tools trainings to the Operational Team
• verifying and giving the internal sign-off on the allocated processes.
• acting as process expert for the HR Services Team and anyone else in the business for any process clarifications/system issue.

• Driving process excellence and continues improvements (efficiency, consistency and automation) in all processes and domain expertise to enhance internal customer satisfaction and efficiency.
• Defining, reporting and analyzing KPIs and SLAs, root cause analysis of issues. Monitor and implement SLAs.

Skills

• 6 years’ relevant working experience in a BPO/SSC, preferably in process transitions (payroll, HR admin).
• Previous SME experience in HR processes, preferably Payroll and HR Operations (eg. Hiring, on-boarding, terminations, position changes).
• Experience in leading team of specialists, coordinating and motivating them so that they achieve the best results.
• Knowledge of European, US labor legislation and understanding of the HR concepts.
• Great PowerPoint/Excel/Visio/SAP or a process flow tool knowledge is a must.
• Workday application knowledge is preferred.
• Change management skills and knowledge.
• Strong communication and interpersonal skills.
• Dealing with ambiguity, adaptability, problem solving.

Well-being & Benefits

Emotionally and mentally balanced: we support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health

• Empowering managers who value your ideas and decisions. Show your positive attitude, determination, and open-mindedness.
• A professional, passionate, and fun workplace with flexible Work from Home options.
• A modern office with fun and relaxing areas to boost creativity.
• Continuous learning culture with coaching and support from team experts.

Physically thriving we support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive

• Private healthcare and life insurance with premium benefits for you and discounts for your loved ones.

Socially connected: we strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and wellbeing.

• Kids@TheOffice - support for unexpected events requiring you to care for your kids during work hours.
• Enjoy retailer discounts, cultural and CSR activities, employee sport clubs, workshops, and more.

Financially secure: : we support you to meet personal financial goals during your active career and for the future

• Competitive income, performance-based promotions, and a sense of purpose.
• 24 days holiday, loyalty days, and bank holidays (including weekdays for weekend bank holidays).

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.