Pricing Platform Ops Engineer @ING Hubs Romania

Discover ING Hubs Romania 

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 1700 high-performing engineers, risk, and operations professionals. 

We started out in 2015 as ING’s software development hub – a distinct entity from ING Bank Romania – then steadily expanded our range to include more services and competencies. 

Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca. 

Our tech capabilities remain the core of our business, with more than 1500 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products. 

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.  

For us, impact isn't a perk. It's the driver of our work. 

We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?  

The Mission

Financial Markets (FM) is the Bank’s gateway to the professional markets around the world. Our primary function is to service the needs of ING’s clients with products, services and guidance. FM aims to be a significant player in our market leader and challenger markets, with an additional presence in all the major international markets and specialist expertise in selected emerging markets and products.

Within FM, in Competitive Pricing area, we have ING Pricing Architecture (IPA) platform, which consists of multiple components that enable real-time and batch calculations of financial risk metrics and simulations (e.g. XVA, PFE, Value at Risk, Expected Shortfall, Bilateral Margining, pre-deal derivatives Pricing) which are driven by new banking regulations as well as advanced Risk analysis on the derivative product portfolio of Financial Markets (interest rates, credits, foreign exchange). This platform is in the heart of the IT landscape for our global dealing rooms and risk managers in Asia, Europe and Americas, with aprox. 30 scrum teams spread across 4 locations (Amsterdam, Brussels, Bucharest and Singapore), cooperating to evolve it towards target ING Financial Markets IT vision.

Your day to day

Even if you’ll start your day from the comfort of your home or drink your morning coffee in our office’s garden, your day will be quite similar when comes to tasks. Here are your daily responsibilities:

• Monitor, support and run the IPA service consisting of multiple components such as the in-memory Trade Store (Java based, Apache Ignite, Linux technologies, distributed systems architecture) as well as the Calculation/Risk Engine, the Static Data Manager, the workflow Orchestrator and the Post Processing application and soxf on.
• Take care of incident management, and root cause analysis in case of unavailability and data quality issues. You communicate directly with users (Traders, Credit/Market Risk Managers) on this from Amsterdam, London, Brussels, New York and Singapore.
• Implement and work with the latest tooling with a strong focus on performance, stability and security
• Find opportunities to automate the testing of existing features, performance, and security as well as the automation of deployments, monitoring, and more. This is a key responsibility of the Operations Engineers.
• IT Risk & security controls need to be put in place and accurately documented, for this you will need to get familiar and keep up to date with the ING Information Security Management Policy.
• Continuous deployment and delivery using Azure DevOps
• Through Agile/Scrum, collaborate with the other Ops engineers to bring live new sprint releases every 2-4 weeks to Acceptance and Production.

What you’ll bring to the team

Experience: 5+ years of software engineering / operations experience

Tech stack/ knowledge:

• Mandatory:
  • Advanced knowledge on CI/CD and experience with Git, Python, Ansible, Shell scripting and working experience with JVM based applications
  • Strong Linux (RedHat Enterprise Linux 7 or 8) skills.
  • Experience with Azure DevOps or similar tools such as Jenkins
  • Familiarity with Grafana and tools for alerting like Prometheus
  • Good understanding of the ELK Stack and how to interact with it
  • Familiarity with tools such as Confluence, ServiceNow, Checkmarx
  • Experience or affinity with IT Risk & Security concepts
  • IT Operations/Support experience, including Functional support to end users (such as Traders, Risk Managers, Collateral Managers but could be in another domain/field) combined with analytical skills to identify root causes in workflows incidents (data, technical, functional).
  • A customer focus, with the mindset to find and resolve root causes of incidents to structurally improve the customer experience.
  • A good team player, cross functional, enjoys interacting with people of all levels in a multicultural environment
  • Proactive and attentive to other’s needs

• Nice to have:
  • Familiarity with Oracle 12c/19c with PL/SQL
  • Familiarity with in-memory caching tools such as Apache Ignite (GridGain) or Redis
  • Familiarity with Docker and orchestration for it like Kubernetes or Openshift
  • Good linux networking skills

Foreign languages: English (advanced)

Education: Education at Bachelor/Master level with a strong analytical background, in Computer Science, Cybernetics, Software Engineering, Financial Engineering or equivalent