ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 1700 high-performing engineers, risk, and operations professionals.

We started out in 2015 as ING’s software development hub – a distinct entity from ING Bank Romania – then steadily expanded our range to include more services and competencies.

Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca.

Our tech capabilities remain the core of our business, with more than 1500 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work.

We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?

The Mission

ING Global ORM Centre (IGOC) mission is to provide professional non-financial risk management services towards ING entities globally.

A team of Operational Risk Management (ORM) specialists is dedicated to supporting the global Non-Financial Risk Management function on various ORM related activities to ensure the risk is adequately managed.

Working with a variety of internal stakeholders offers an environment which provides the global overview on how operational risk is managed, and the opportunity to further support the enhancement of the global control framework.

Your day-to-day

The role is defined as an ‘ORM Expert’ within IGOC, with a focus on the Second Line Monitoring (SLM) activities across various locations and corporate departments within the organization.

The above translates to the following (non-exclusive) responsibilities:

• Coordinate small to medium SLM projects, providing expert advice and coaching more junior staff;
• Identify the risk areas the second line activities should focus on and perform thematic reviews according to the defined program (i.e., deep dives on process, sub-processes, set of controls, functional oversight monitoring);
• Contribute and ensure the IGOC alignment to the initiatives driven by SLM4SOX Center of Expertise, with an impact on the second line community across the organization;
• Challenge and monitor the setup, execution and quality of Controls and Key Control Testing (KCT) throughout the year (Generic and SOX controls), examine the test documentation and, if the case, perform independent testing;
• Challenge and approve the 1st Line of Defense evaluation and sign off;
• Provide advice, guidance and support to the First Line Monitoring representatives (FLM) regarding remediation actions for identified key control deficiencies;
• Assess the completeness and monitor the data quality in the risk management platform (iRisk);
• Register the independent monitoring activities results in iRisk.

What you’ll bring to the team

• University degree;
• Minimum 5 years of relevant experience in functions dealing with internal controls (e.g. External/Internal Audit, Operational Risk Management, SOx Compliance, Management Consulting, Business Control), preferably in the financial services industry;
• Advanced stakeholders management skills, being able to easily connect with different persons from peers to senior management;
• Strong and effective communication skills, being able to present key points in a clear and structured manner – fluent in written and spoken English;
• Knowledge and expertise in fields such as Financial Risk Management (e.g. Market Risk Management, Credit Risk/Loan Loss Provisioning) or Financial Markets / Treasury is a plus;
• A team player with strong interpersonal skills who is able to operate in a diversified and multicultural work environment;
• Good collaboration skills and ability to work across different business lines and geographies;
• Excellent analytical skills as well as a keen eye for detail.

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab). 

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