Job Title

Collections Specialist with English - fixed-term contract

Job Description

As Collections Specialist you will join Philips’ Accounting Operations team. On daily basis you will have a chance to manage & organize the collections and dispute management activities according to a clear policy in terms of efficiency (priority setting, to do lists, shared customers, registration & follow up) and effectiveness (minimal overdue and disputes). This function should be performed in close cooperation with the businesses in order to minimize the outstanding receivables. This position supports Direct Export market.

Your role:

Organizing, supporting and developing accounts receivable process for dedicated portfolio of business customers,
Establishes, implements, and maintains an effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or written-off,
Executing the collection process for defined customers (e.g. strategic customers)
Follow up on relevant queries and solving escalations in close cooperation with sectors,
Maintaining strong and stable relationships with customers and different stakeholders,
Reviewing and releasing blocked customer orders,
Responsible for compliance of ICS checks.

Our benefits:

Hybrid way of working (3 days per week at office in Lodz)
Fixed-term contract for 12 months
Employment contract
Annual bonus based on performance achieved 
Private medical care with the option to extend it to family members 
Benefit System cards 
Discount for Philips’ products 
Wide variety of training & learning opportunities
Promotion of a healthy lifestyle in the office
Employee Assistance Program

You're the right fit if:

You have 2-3 years of experience in Collections, AR department
Fluent English–both written and spoken
Work experience in SAP system
Analytical skills – very good Excel skills
Strong communication and customer service skills
Background in F&A, Economics or Business Administration – at least bachelor’s degree will be an asset

About PhilipsWe are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.• Learn more about our business.• Discover our rich and exciting history.• Learn more about our purpose.If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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