Job Summary

The role holder will be a part of the Committee Secretariat Team, focussing on secretariat support for Key Risk and Compliance Committees of the bank as well as general governance and policy matters related to committee operations and risk governance tasks. These Committees are attended by senior management of the Bank. The role holder will work in close alignment with a dedicated onshore manager that covers content driven topics and senior stakeholder management, the Chairperson, nominated representatives.

The role holder will directly report to the Head of Committee Secretariat Team in GBS India.

Furthermore, the role holder will be responsible to drive continuous improvements, take ownership of automation projects to move away from manual processes for more efficiency and productivity and be able to drive the end-to-end migration of committees from Group/Country to GBS as per the scopes defined. Therefore, he/she should be able to understand the current process to be abled enough to provide valuable inputs to help identify opportunities, help improve the overall process and drive change projects.  

Key Responsibilities

• Support the team with daily secretariat support for the running of Committee meetings
• Daily secretariat support for the running of various Committee meetings (put together Committee and Chairperson packs, write to authors for papers/ Chase for papers, review of the papers for formatting/ adherence to paper guidelines, track committee action items etc.)
• Support on general governance and policy matters related to committee operations and risk governance tasks (execute operational risk controls, lead annual Committee Effectiveness Review (CER), oversee meeting day logistics, maintain the Committee Governance Standards, Terms of Reference, and Committee Structure pages on the Bridge/intranet ect.)
• Provide materials as requested by external and internal parties, subject to approval
• The role holder will need to support the establishment and documentation of efficient processes and effective controls to ensure day-to-day high-quality execution of secretariat duties
• Work in close collaboration with the stakeholders and Head Committee Secretariat to continuously ensure high quality deliverables as well as process improvements
• Work in close collaboration with the Chairperson and other committee members\invitees, to continuously ensure high quality deliverables
• Engage internal and external stakeholders to facilitate the smooth running of committee meetings, such as writing to presenters to ensure that they are on standby to attend the meeting and assisting to put together meeting packs for the Committees and the Chairperson.
• The role holder will need to support development and stabilisation of newly formed teams, working across GBS locations
• Closely monitor each team members KPIs and engage with stakeholders to ensure the team is delivering quality services exceeding expectations
• Understand the escalation matrix and pro-actively act in time to avoid any issues
• Have regular 121 with team members to discuss the good work, appreciations from stakeholders/team members, career path and areas of improvement

Skills and Experience

• Bachelor Degree qualifications and minimum of 12-15 years of experience in financial services, preferably in a Bank with a specialisation in risk management
• Experience in a Committee Secretariat Role
• Experience in financial services, preferably with subject matter expertise in risk management. A specialisation in a risk discipline will be favourable.
• Excellent communicator, in particular written communication in English; able to write and review papers and minutes and write meaningful and clear e-mails. Candidates will be asked to complete a writing test set by the hiring manager.
• Be able to interact well with senior stakeholders.
• Strong analytical skills, able to connect the dots.
• Personable and collaborative; working as part of a broader team to ensure a coordinated and consistent approach.
• Good organiser of incoming requests within the team.
• Ability to work independently with minimal direction. Practical.
• Demonstrate understanding of and commitment to the Group's core values.
• Ownership mindset, able to think creatively and be open to new ideas.
• Able to work with tight deadlines and multiple demands.
• Proactive, problem-solving, helpful
• Strong experience in MS Outlook, Word, Excel, Power Point
• Be open and willing to drive change.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.