Job Title

Order Management Specialist

Job Description

As Order Management Specialist you will join Philips’ Supply Chain. Join our Order Management team that is responsible for managing orders for Health System products.

In our Philips HS portfolio you can find our well-known products such as cardio monitors, ultrasound, defibrillators and diagnostic imaging equipment. Our customers are the most innovative hospitals around the world.

Your role:

Managing complex orders with use of SAP and other supporting tools.
Being responsible for end-to-end process: order intake, order changes, product & pricing information, handling complaints, return process.
Maintaining good communication with stakeholders (Key Account Managers, Project Managers, Production Planning and other departments within Philips).
Providing excellent customer service for our customers.
Reporting, monitoring and control of order book in an organized and compliant manner (ICS/SOx).

You're the right fit if:

You have minimum 1 years of experience within Supply Chain (especially Order Management) or Logistics.
You have fluent English language (B2 level or higher), feeling comfortable in communication with stakeholders.
You are a problem solver with good organizational skills (time management, work management).
You are team player with strong communication skills.
You are proficient in Microsoft Office (especially Excel).
You have working knowledge of SAP (or other ERP), would be an advantage

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Our benefits:

Hybrid model of working
Annual bonus based on performance achieved 
Private medical care with the option to extend it to family members 
Benefit System cards 
Discount for Philips’ products 
Wide variety of trainings & learning opportunities
Promotion of a healthy lifestyle in the office
Employee Assistance Program

About PhilipsWe are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.• Learn more about our business.• Discover our rich and exciting history.• Learn more about our purpose.If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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