Job Description:

NAVBLUE, an Airbus Company, is currently seeking a VIE Hosting Delivery Specialist to join our growing team.

VIE Main Requirements:

• European Union citizens (plus Norway, Iceland, Liechtenstein, and Monaco), graduates up to and including 28 years old

• Have fulfilled military obligations for their country, if any

• The contract duration of VIE is between 6 to 24 months.

For more information: https://mon-vie-via.businessfrance.fr/en/what-is-the-vie-french-international-internship-program

Job Summary: 

The main objective of this entity is to define, provide and support the production environments used by all NAVBLUE’s customers.

It is divided into 4 different teams, Hosting Engineering, Hosting Delivery, Hosting Operations and Hosting Security supporting all the topics related to Solutions Hosting within NAVBLUE: from engineering to the monitoring and support of the solution.

NAVBLUE solutions are hosted in AWS Cloud using a combination of native AWS cloud solutions and VMware on AWS.

To support the team growth and its expansion in Europe Middle-East Asia (EMEA), we are looking for a VIE to join our team in Gdansk.

The position holder will work within the Hosting Delivery Entity to contribute to the delivery of standard NAVBLUE platforms for customers. This role also includes interactions and calls with our customers when we are creating a new environment, setting up the interfaces with the customers’ systems and managing the transfer to production.

The mission requires a good IT background and administration skills in Linux and Windows. The delivery and the customization of the environments for our customers follow standards which have to be applied rigorously and continuously improved by the Hosting Delivery Team members. 

Knowledge of AWS , VMware and Project Management would be a plus. 

Main Responsibilities : 

The hosting Delivery Specialists are the team members of the Hosting Delivery Team. 

Their main focus is to deliver new environments to customers (internal and external) based on the agreed schedule:

• Solutions setup for customers:

  • Environment creation,

  • Standard software setup,

  • Integrations set up..

• Customer Environment creation and removal.

• Follow-up with customers on migration progress (Weekly call).

• Support integrations for new and existing customers.

• Follow-up and approve the Service Requests sent to our contractor to upgrade software or build servers. 

• Configure customer integrations and data.

• Documentation of Configuration Management for new and existing customers.

• SSO integration for Products that can support it.

• Forecast of hosting sizing and needs.

• Before handoff to Hosting Operations: Support customer troubleshooting / analysis - participation in technical calls related to hosting / integrations.

• Maintain status page of deliveries to identify "not yet live" customers to be used by others to direct escalations.

Education :

• Successful completion of an Academic degree in IT engineering ideally oriented towards system administration, infrastructure and/or networking.

Required Skills / Experience :

• Technical Skills/Experience:

  • System administration skills in Linux and Windows

  • Virtual Machines, Public Cloud and Software deployment experience

  • Network configuration and troubleshooting experience

  • Working knowledge of networking, shell scripting, MySQL, MS SQL, DNS, XML and Networking

  • Technical knowledge of web-based solutions

  • Familiarity with API technologies (OAuth, HTTP RPCs, REST)

  • Cloud Environment knowledge and/or experience would be a plus

• Customer service experience in a technical nature 

• Must work effectively with others in an international team environment

• Service oriented and solution driven with strong organization and problem investigation skills

• Must be able to travel internationally 

• Experience in the aviation industry is an asset

Travel Required: 

• 10% International (training)

About us:

NAVBLUE, an Airbus Company, is a leading global provider of flight operations solutions, including aeronautical charts, navigation data solutions, flight planning, aircraft performance software (take-off/landing, weight and balance), and crew planning solutions. You’ll be able to shape the future of the digital aviation industry by working on several of the best in the industry flagship products enabling pilots, dispatchers, flight engineers and other aviation personnel on a daily basis to deliver safe, efficient, and reliable flight operations all over the world. You’ll have the opportunity to support millions of flights each year and help NAVBLUE customers maximize efficiency, reduce costs, ensure compliance with complex national and international safety regulations, and effectively deliver their services.

You’ll join a team with a focus on digital and collaborative innovation that is passionate and customer-focused. Over the last few years, Airbus has been supportive of various initiatives such as Going Digital, Performance Based Navigation Services, Air Traffic Management Modernization Programs, FlySmart on iOS and other digital projects related to new aircraft technologies; the launch of NAVBLUE was therefore a natural step to further develop its Flight Operations and Air Traffic Management Portfolio. 

Airbus and all subsidiaries, including NAVBLUE are proud to have been recognized as a Global Top Employer for 2025. Based on eight criteria: physical workplace, work atmosphere and social, health financial and family benefits, vacation and time off, employee communication, performance manager, training and skills development and community involvement. It was determined that we offer some of the most progressive and forward-thinking programs within the area. This achievement reflects our commitment to nurturing and empowering our people to reach their full potential. We’re grateful to our people, whose dedication and collaboration make this possible.

NAVBLUE is a fully owned subsidiary of Services by Airbus, fueled by the agility of Airbus ProSky and Navtech (acquired in 2016), and the pioneering spirit of Airbus, NAVBLUE was created in July 2016 with one mission: lead aviation into the digital age. 

NAVBLUE is based in Hersham (UK), Toulouse (France), Waterloo, ON (Canada), Bangkok (Thailand), Malmö (Sweden), Gdańsk (Poland), and Bengaluru (India) with other offices all around the world. 

The Future is Yours for the Taking:  https://youtu.be/vdY6gYuceYY

-----------------

Résumé du poste :

NAVBLUE, une société Airbus, recrute un VIE au sein de son département Enterprise Hosting (Hébergement Entreprise).

L'objectif principal de cette entité est de définir, fournir et supporter les environnements de production utilisés par tous les clients de NAVBLUE. Elle est divisée en quatre équipes : Ingénierie Hébergement, Livraison Hébergement, Opérations Hébergement et Sécurité Hébergement, qui prennent en charge tous les aspects liés à l'hébergement des solutions chez NAVBLUE : de l'ingénierie à la supervision et au support de la solution. Les solutions NAVBLUE sont hébergées sur le cloud AWS, combinant solutions cloud AWS natives et VMware sur AWS. Pour accompagner la croissance de l'équipe et son expansion en Europe, Moyen-Orient et Asie (EMEA), nous recherchons un VIE pour rejoindre notre équipe de Gdansk. Le/La titulaire du poste travaillera au sein de l'entité Livraison Hébergement afin de contribuer à la fourniture des plateformes NAVBLUE standard aux clients. Ce rôle comprend également les interactions et les appels avec nos clients lors de la création d'un nouvel environnement, la mise en place des interfaces avec les systèmes clients et la gestion du transfert en production. La mission requiert une solide expérience informatique et des compétences en administration sous Linux et Windows. La livraison et la personnalisation des environnements pour nos clients respectent des normes rigoureusement appliquées et constamment améliorées par l'équipe de livraison d'hébergement. Une connaissance d'AWS, de VMware et de la gestion de projet serait un plus.

Principales responsabilités :

Les spécialistes de la livraison d'hébergement sont membres de l'équipe de livraison d'hébergement.

Leur mission principale est de livrer de nouveaux environnements aux clients (internes et externes) selon le calendrier convenu :

• Configuration des solutions pour les clients : Création de l'environnement, Configuration logicielle standard, Configuration des intégrations...

• Création et suppression de l'environnement client.

• Suivi de l'avancement de la migration auprès des clients (appels hebdomadaires).

• Support des intégrations pour les clients nouveaux et existants.

• Suivi et approbation des demandes de service envoyées à notre prestataire pour la mise à niveau des logiciels ou la création de serveurs.

• Configuration des intégrations et des données clients.

• Documentation de la gestion de la configuration pour les clients nouveaux et existants.

• Intégration SSO pour les produits compatibles.

• Anticipation du dimensionnement et des besoins de l'hébergement.

• Avant le transfert aux opérations d'hébergement : Assistance au dépannage et à l'analyse des clients, participation aux appels techniques liés à l'hébergement et aux intégrations.

• Gestion de la page d'état des livraisons afin d'identifier les clients « non encore opérationnels » et de permettre aux autres utilisateurs de gérer les escalades.

Formation :

Diplôme universitaire en ingénierie informatique, idéalement orienté vers l'administration système, les infrastructures et/ou les réseaux.

Compétences/Expérience requises :

• Maîtrise de l'administration système sous Linux et Windows

• Expérience des machines virtuelles, du cloud public et du déploiement de logiciels

• Expérience en configuration et dépannage réseau

• Maîtrise pratique des réseaux, des scripts shell, de MySQL, MS SQL, du DNS, du XML et des réseaux

• Connaissances techniques des solutions web

• Maîtrise des technologies API (OAuth, HTTP RPC, REST)

• Une connaissance et/ou une expérience de l'environnement cloud serait un plus

• Expérience technique du service client

• Capacité à travailler efficacement en équipe au sein d'une équipe internationale

• Orienté service et recherche de solutions, avec de solides compétences en organisation et en analyse de problèmes

• Capacité à voyager à l'international

• Une expérience dans le secteur aéronautique est un atout

Déplacements requis :10 % à l'international (formation)

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Helicopters Polska Sp. z o.o.

Employment Type:

VIE, VISC

-------

Experience Level:

Entry Level

Job Family:

Configuration Management <JF-PP-CM>

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.