IT Business Analyst

Place of work: Cracow

Purpose:

The IT Business Analyst bridges business objectives and IT solutions, ensuring business needs align with strategic priorities. Responsibilities include eliciting and specifying business requirements, creating IT requirement specifications, and providing expertise on business processes and data flows. The role involves supporting project planning, managing dependencies, participating in testing and training, and ensuring successful project delivery. The ideal candidate has proven experience in global transformation projects, strong problem-solving and communication skills, and sound knowledge of the insurance industry.

Responsibilities:

Understanding business objectives and business specifics (e.g. on processes, guidelines, products) to validate business requirements and to make sure business needs are met and in line with strategic priorities and vision
Providing explanations and expertise regarding ‘as-is’ and ‘to-be’ for business processes, products, data & user flows etc. to appropriate stakeholders during requirement elicitation and specification phases
Conducting elicitation and specification sessions with subject matter experts and end users
Creating solution/IT requirement specifications from business requirements
Applying agreed design- and work/quality principles
Providing input regarding solution alternatives and engaging in brainstorming and workshops across teams and in combined BA / Architect / Developer sessions
Supporting the Senior Business Analysts and Project Manager in delivery planning, backlog management and implementation dependencies
Owning assigned topics end-to-end including related dependencies and with that helping to ensure overall project deliverables and timelines are met
Applying agreed methodologies together with the team and adapting best approach (e.g. on delivery, team organization, documentation) as suitable for the specific project
Participating in development of test plans, testing and training activities
Participating in post implementation activities including system documentation completion, problem solving, production support and measurement of benefits achieved

Candidate’s profile:

Proven experience (3 to 5 years) as business analyst or subject matter expert in global transformation projects at strategic level with a clear solution and delivery mindset
Proven experience in agile delivery environment, feeling comfortable in complex global project setups and being able to work under pressure in a multi-vendor and multi-cultural team
Sound experience in capturing complex business requirements, translating them into abstract concepts, then concise functional IT requirements and ultimately targeted input materials for testing and user training
Very strong problem-solving, organizational and analytical skills
Very strong ownership & proactivity
Very strong communication and co-creation skills
Sound knowledge of the insurance industry, ideally international commercial insurance
A bachelor’s or master’s degree or comparable qualification preferably in IT, business information or equivalent
Balanced mix of business acumen and technology savviness
Advanced English language skills, written and spoken
German is an advantage

We offer:

real life opportunities to develop and grow with us and contribute to the world around us
competitive salaries, language allowance and an employee benefits package that includes among others medical insurance, life insurance and sport-card
annual bonus depending on company annual results and individual performance
wide range of learning programs and personal development opportunities including also possibility to apply for up to 80% of educational trainings reimbursement
referral awards
online fitness trainings
possibility to work from home
nice and friendly atmosphere

Who we are:

Zurich Insurance Group (Zurich) is a leading multi-line insurer serving people and businesses in more than 200 countries and territories. Founded 150 years ago, Zurich is transforming insurance. In addition to providing insurance protection, Zurich is increasingly offering prevention services such as those that promote wellbeing and enhance climate resilience. Reflecting its purpose to ‘create a brighter future together,’ Zurich aspires to be one of the most responsible and impactful businesses in the world. It is targeting net-zero emissions by 2050 and has the highest-possible ESG rating from MSCI. In 2020, Zurich launched the Zurich Forest project to support reforestation and biodiversity restoration in Brazil. The Group has about 60,000 employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is available at www.zurich.com.

In March 2016 we established a Shared Service Centre in Kraków, in Poland to support our global strategy. It is from this location that we have created a global shared service platform, focusing on advanced business functions such as financial accounting and reporting, planning and performance management, ICFR testing, financial systems management as well as HR integrated talent management operations.

This role is related to the key area of Zurich’s activity in Kraków. We are committed to complete the recruitment process as soon as possible, however in some occasions it may take up to 6 months and the requirements for the position may be subject to some clarification or modification during the recruitment process.