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Job Description:

Job Description

Associate Director (7A) Governance, Risk Management & Compliance (GRC) based in Manila, Philippines for Sun Life Global Solutions (SLGS).

Position is Reporting to the Director – GRC, SLGS

Profile

A strong Governance, Risk Management / Compliance / Audit professional with broad experience, exposure, seniority and an agility to work in a dynamic environment within the first line team. With a strategic bent of mind and a hands-on approach, the candidate should be capable of dealing with complex situations with effective delivery and change adoption feasibility. The candidate should have a proven track record of working and advising Senior Executives.

Main Responsibilities

• Governance

• Act as role model in upholding SLF Company Code and ensure propagating code philosophy & programs, in letter & spirit across SLGS Philippines
• Maintaining audit / regulatory exam readiness across the SLGS entity
• Collaborate and work closely with the Governance, Risk Management & Compliance and audit teams within 1st, 2nd & 3rd line across enterprise, DBTS, regional teams in Hong Kong, SLGS GRC teams
• Responsible for the preparation of GRC Update for the quarterly Board Meetings
• Drive Local Policy Approval Committees for developing, reviewing, approving and periodically refreshing policies, directives & operating guidelines stemming from corporate, regional & local requirements
• Represent GRC teams across SLGS executive leadership forums, Board, Risk Committee etc. in bringing in the right level of urgency and attention for GRC matters
• Conducting GRC sessions with other business functions and elevating awareness

• Risk Management

• Oversee & ensure completion of with GRC team key Risk Management programs
  • Key Risk Process
  • Risk Control Self-Assessment
  • Functional Process Risk Controls
  • Operational Risk Events
• Oversight & alignment with key Operational Risk Management Programs for SLGS around
  • Processing Risk
  • Information Management (Data Governance / Management including Records Management Program
  • Third Party Risk Management Program
  • Information Technology & Security Program
  • Business Continuity Management, Disaster Recovery & Crisis Management
• Right-size risk assessments for SLGS’ significant projects, initiatives, Transition & third party relationships leveraging the Business Practice Review (BPR)s

• Compliance

• Drive programs in the management and mitigation of Compliance Risk across SLGS
  • Regulatory Compliance
  • Privacy Risk Management
  • Fraud Risk Management
  • Prevention of Bribery & Corruption
  • Anti-Money Laundering & Anti-Terrorist Financing
  • Related Party Transaction
• Manage and update the SLGS’ Compliance Program by identifying new laws and regulations.
• Monitor regulatory changes and assess implications on business. Ideate processes and controls with management to ensure compliance with requirements.
• Liaise with regulatory authorities – DOLE, BIR, SEC, LGU and others.
• Testing of compliances and reporting of results to the Board / Leadership teams of SLGS leveraging the Regulatory Compliance Monitoring testing methodology
• Incident Management – Investigation of code breaches (COBC), employee escalations, ethics hotline instances are objectively investigated & reported at various forum cases & ensure documentation including Incident Reports for audit trail
• Ensure zero tolerance to any non-compliance and ensure green rated audits in secretarial and legal matters

Skills & Competencies required to succeed

• 15-20 years of work experience in the domain of Risk Management, Compliance, Control Testing, internal/external audit
• A recognized professional accounting designation (e.g. CPA/CA, CIA) is preferred
• Professional certifications such as CISA, CRISC, or CGEIT are highly desirable. Strong knowledge of relevant regulations and industry standards (e.g., SOX, GDPR, ISO 27001, ISO 9001)
• Demonstrated experience and knowledge of Regulatory Compliance Management framework components and linkages, with a focus on Monitoring & Testing
• Excellent verbal and written communication skills, with strong interpersonal skills
• Self-motivated and independent driving results through seamless & timely service delivery
• Takes responsibility for maintaining a culture of continuous learning
• Analytical thinker with strong conceptual and problem-solving skills
• Organized and detail-oriented with the ability to make sound judgments
• Strong knowledge of the financial services industry, compliance issues and regulatory focus preferably with previous experience in managing Financial / Shared Services / MNC organizations
• Solve problems and analyze issues & build insightful stories for driving improvements

People Management

• Facilitation, negotiation and influencing skills to achieve results in a matrix management environment
• Proven track record of building and leading high-performing teams, fostering a culture of collaboration and continuous learning
• Display integrity and composure while dealing with multiple senior stakeholders & functional leaders
• Collaborate and promote teamwork
• Build relationships & diverse, equitable and inclusive teams
• Strong multi-cultural & multi-generational understanding and application
• High degree of work ethics and professionalism; leads by example

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