Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

As part of the FinTech arm of Grab, the team empowers everyday driver partners, consumers and entrepreneurs through the provision of financial services. We are responsible for all end-to-end conceptualization, design and development, and ongoing management of our lending products in the Philippines.

Get to Know the Role

The Head of Commercial for the Lending Business in the Philippines will drive commercial targets across the consumer and SME segments, defining product rollout and go-to-market strategies and working with regional product and tech counterparts to co-create future roadmap products within lending. You will maintain existing external partnerships and sourcing new partnerships to strengthen our PayLater propositions. This is an exciting opportunity for someone looking to lead their career at the forefront of financial services.

Your role will directly report to the Director, Deliveries, Lending & Strategy. You will be based onsite at our Ortigas office with flexible work arrangements.

The Critical Tasks You Will Perform

1. You will drive commercial targets across consumer (drivers and passengers) and SME lending segments.
2. You will manage relationships with external partners.
3. You will source and establish new partnerships to enhance our PayLater propositions.
4. You will collaborate with internal stakeholders such as Risk, Marketing, Compliance, Legal, Finance, and CE teams to drive strategic initiatives and tactical campaigns.
5. You will lead discussions for opportunities and risk optimization.
6. You will experiment and build promotional and marketing campaigns to drive business goals.
7. You will eview campaign effectiveness with cross-functional teams to uncover applicable insights.
8. You will ensure management reporting is accurate.
9. You will manage the framework for engagement with customers, ensuring their needs are understood through surveys and focus groups.
10. You will identify and drive important growth areas in collaboration with product teams, including acquisition, retention, and engagement of users.
11. You will coordinate with regional product and tech functions to shape the future product roadmap and to grow the business through financial solutions.

Qualifications

What Essential Skills You Will Need

1. You have at least 10+ years financial services experience or equivalent with 7+ years in a commercial or leadership role within the financial services sector, with a focus on lending.
2. You are from digital lending businesses.
3. You have experience managing partnerships and driving business growth.
4. You can translate complex analyses into actionable business insights.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.