Ops Proficient Engineer

Key tasks

• Improving the way we test
  • Challenge the status quo
  • Defining and improving our test vision, test strategy and standards & guidelines
  • Experimenting with new tools to improve our testing capabilities
  • Support and coaching of Ops Engineers in all squads to improve testing
  • Support and coaching the product owners and business analysts to improve the way of working, with quality in mind
• Implementing and enforcing quality controls 
  • Participate in user story refinement, ask all the “but what if” questions, propagate example mapping and ensure adequate acceptance criteria are defined (functional as well as non-functional)
  • Enforcing compliance with Definition of Read and Definition of Done 
  • Full test automation of functional tests and regression tests
  • Manual testing when and where required
  • Setting up and executing performance tests
  • Supporting Disaster Recovery Tests and Security Penetration Testing
• Monitoring the health of our application, using tools like
  • Kibana and Grafana
  • Internal Pega monitoring (AES)
• Ensuring compliancy
  • Keep our application compliance with IT risk policies
  • Maintain access matrix 
• Supporting the application through ITIL processes, among which
  • Incident, Problem and Change Management
• Managing and improving the Deployment Pipeline and embedding quality controls as part of it

What we expect from you

• Education
  • Bachelor’s degree in engineering
• Testing skills
  • Defining and applying test standards & guidelines
  • Defining test vision and test strategy
  • Using Test Automation Frameworks for defining and running automated tests
  • Experience with (Acceptance) Test Driven Development and ability to promote it
  • Experience with integrating automated tests within build & deployment pipeline (CD/CI)
  • Experience with setting up automated performance tests (measuring performance against benchmark and different types of load)
• Coaching skills
  • Mentoring and training other Ops Engineers in the field of testing and automation
  • Facilitation skills
• Technology, tools and process knowledge
  • Cucumber, Selenium
  • ITIL knowledge (Incident, Problem and Change Management)
  • Azure DevOps
  • Agile team experience with SCRUM or Kanban or XP
  • Java knowledge
• Mindset & soft skills
  • Automation mindset & waste buster
  • Proactive attitude, always on the look-out for improving your and our way of working
  • Diplomacy and good communication skills
  • Not shy to express and defend his/her opinion in front of a crowd (even if it is not the popular opinion)
  • Analysis capabilities and testing abilities