Job Title: Operations Expert

Location: Manila

Corporate Title: Associate

Overview

The GCO (SME) officer covers cash counter, clearing, cheque collections, partner banks, Cheque printing and other related activities within Cash Operations including FX related payments thru FX4Cash. This would include reconciliation of Nostros and internal working accounts. 

What We’ll Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration.

• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days.

• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement.

• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits.

• Educational resources, matching gift and volunteer programs.

Your Key Responsibilities

• Overall processing of Cheque Collections and Clearing transactions.

• Act as back up officer for CCCS, Tellering, DB Cheque Printing & Releasing, Partner Bank Collections.

• Act also as back up officer for Regulatory Reporting if the primary holders and back- ups are not available.

• Ensure that services are delivered in accordance with the set procedures indicated in Department’s Key Operating Documents/Procedures (KOD/KOP), Service Level Agreements, to contribute to maintaining the Bank’s quality standards.

• Assist to contribute to maximizing profitability through a cost-efficient, effective, and customer-focused delivery of Cash Management products and services, to both internal and external clients.

• Ensure compliance with all the group standards and regulatory requirements. Exercise due care and diligence on matters related to Money Laundering and KYC in the day-to-day operations, which include transaction monitoring, reporting suspicious transactions, customer communication, implementing new requirements, updating, and revising operating procedures.

• Assist in the governance on the outsourced functions and ensure delivery of services within SLA.

• Proactively monitor and assist in the management of operational risks, system risks and channel risks of the products and to highlight any potential and actual breakdown of controls via Key Process Indicators, SRMs, ERT meetings.

• Assist to develop and motivate staff through training, job rotation, and job enrichment in line with continued efforts to maintain a cohesive and competent team and ensuring optimum performance and flexibility including planning and review of workflows.

What We’re Looking For

• Bachelor's Degree in either Math, Finance, Economics, Accountancy, Business Administration or its equivalent, while further professional qualification or study .e.g. Master’s Degree will be an advantage.

• Prior experience in banking and a background in payment clearing and settlements is beneficial, as well as handling local remittances

• Additionally, you will need to have strong knowledge in local payment systems such as SWIFT, RTGS, PDDTS

• You will also need to possess excellent communication skills and ability to confidently interact with a diverse set of stakeholders

How We’ll Support You

• Training and development to help you excel in your career, including from a dedicated in-house audit training team;

• Flexible working to assist you balance your personal priorities;

• Coaching and support from experts in your team and mentoring from across the department;

• A culture of continuous learning to aid progression.

About Us and Our Teams

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.