Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Provide excellent onboarding training & activation to the newly signed-up foodpanda partners
Conduct test orders and other troubleshooting processes to ensure that the onboarding is effective
Work closely and proactively with the Sales, Account Management, Supply, and Content teams to make sure that all tasks and requirements are both accurate and conducted in a timely way
Coordinate with the Vendor Support Team in line with the gadget inventory management.
Prepare decks, announcements, informational videos, and other vendor-related materials
Coordinate and resolve any issues that arise with Active Incubation vendors. Proactively identify opportunities for improving vendor performance, reducing fail rate, and enhancing vendor collaboration.
Support in spotting and improving gaps/weaknesses in current commercial & marketplace processes to drive efficiencies

Qualifications

The internship must be an academic requirement, with atleast 200 hours requirement
Has a keen eye for detail, organized, and can juggle multiple tasks effectively
Possesses a driven, self-motivated, and team-oriented attitude.
Strong analytical, communication, and interpersonal skills and a customer-oriented mindset
Enjoys getting along with people from different backgrounds
Able to manage large-scale training sessions with at least ten or more participants
Excellent communication and interpersonal skills, fluency in both English and Tagalog; other Filipino language is a plus
Can work well under pressure
Currently taking up a degree in Business Management, Communications, Marketing, Graphic Design, or equivalent
Knowledgeable in various video, audio, phone, and chat communication tools such as Google Meet and Zoom
Proficient in Google Tools specifically Sheets
Good analytical and research skills
Ability to take the initiative and drive results

Additional Information

What we offer:

foodpanda Philippines is a Great Place to Work Certified! You are assured to be joining a
dynamic, fun, and amazing work environment!
A company committed to developing you personally and professionally.
A great working atmosphere with regular company and team events.
A vibrant and international team committed to diversity and inclusion.
Responsibility from day one in a fast-growing and global company.
We recognize top performers, welcome our newbies, and share good food!
Competitive package, allowances, food perks, Insurance, learning and development
opportunities, and more!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.