Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

• Competitive Salary packages and performance bonuses

• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)

• Retirement savings benefit

• Rewarding culture that values wellness and well-being

• Performance Bonus

• Global network of industry experts

• Extensive training resources

Job Description

We are seeking a detail-oriented Privacy Impact Assessment Reviewer to join our Privacy Office team. This critical role involves supporting the Privacy Office by monitoring and reviewing privacy impact assessments and managing the privacy office communications. The ideal candidate will function with minimal supervision, exercising sound independent judgment to ensure processes are tracked accurately within required applications and to handle additional delegated responsibilities. This role is essential in ensuring that privacy impact analyses align with global standards and established procedures to effectively mitigate risks.

Key Responsibilities

• Monitor and respond to privacy review requests received through the Privacy Office mailbox, acting as the single point of contact.
• Review requests to identify impacted Segments and territories, deploying Privacy Impact Assessments (PIAs) to initiative representatives as needed.
• Collaborate with Segment Privacy teams to establish clear engagement guidelines and interface with the Asia team to manage initiative risks.
• Evaluate completed PIAs, identifying and addressing missing or inconsistent information, and challenge responses to ensure privacy risks are managed effectively.
• Follow up with initiative representatives and Segment Privacy teams to ensure timely completion of PIAs and escalate privacy risks when necessary.
• Share insights and trends with stakeholders to support process enhancements and work with the Privacy team to incorporate findings into communications and reporting.

Qualifications

• Bachelor’s degree in Information Security, Law, Business Administration, or a related field. A master’s degree or relevant certifications (such as CIPP, CIPM, or CIPT) is a plus.
• 3-5 years of proven experience in privacy impact assessments, data protection, or a related privacy or compliance role.
• Strong understanding of global privacy regulations and standards, such as GDPR, CCPA, and other relevant data protection laws and frameworks. Exceptional analytical and critical thinking skills, with the ability to assess complex privacy issues and identify potential risks.
• Excellent verbal and written communication skills, with the ability to convey complex privacy concepts to a variety of stakeholders.
• High attention to detail and accuracy in reviewing and analyzing privacy-related documentation.
• Ability to exercise sound judgment and make decisions independently while adhering to established guidelines.
• Proven ability to work collaboratively with cross-functional teams, including legal, IT, and business units, to address privacy concerns.
• Familiarity with privacy management tools and applications for tracking and reporting privacy assessments.
• Strong organizational and project management skills, with the ability to manage multiple tasks and priorities effectively.

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.