Job description:• responsible for answering regarding travel policy of ING,• creating and changing accounts in external system,• responding to queries in ticketing system,• act as point of contact for Global Travel Policies,• closely cooperate with Global SPOC for Travels,• create and deliver reports per request,• maintain the work place instructions.Requirements:• medium to advance knowledge of Excel,• basic knowledge and interests in Global Travel regulations,• ability to work in multi cultural environment,• good customer service and communication skills,• English minimum B2