The Opportunity:

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

We are seeking an experienced Senior Software Quality Engineer to join our dynamic team. The ideal candidate will be responsible for ensuring the quality and reliability of our software products through comprehensive testing and quality assurance processes. This role involves collaborating with cross-functional teams to develop and implement testing strategies, identifying and resolving software defects, and driving continuous improvement in our software development lifecycle.

We are looking for someone with:

• Bachelor’s degree, notably in computer information science or computer science
• 10+ years Experience in software quality assurance
• Expert in writing broad test plans and test cases
• Expert in Cucumber, Selenium and open-source testing frameworks
• Expert in different testing techniques i.e. UI testing, Automated testing; familiar with behaviour driven testing
• Collaborative attitude, willingness to work with team members; able to coach, participate in code reviews, share skills and methods
• Constantly learns from both success and failure
• Good verbal and written communication; effectively articulates technical vision, possibilities, and outcomes
• Good organizational and problem-solving abilities that enable you to manage through creative abrasion
• Experiments with emerging technologies and understanding how they will impact what comes next

On the job you will:

• Reviews and translates requirements, specifications and technical design documents to provide meaningful feedback to product developers
• Creates, maintains and executes automation test scripts
• Analyzes automation results and investigate failures
• Designs detailed and comprehensive test plans and test cases
• Perform regression testing when bugs are resolved
• Identifies KPIs for product quality
• Tracks quality assurance metrics such as defect densities, defect frequency first time pass rate
• Keeps up-to-date on latest test software and frameworks
• Drives software development process to quality-centric methodologies
• Identifies Quality Assurance process bottlenecks and design and implement solutions
• Controls, updates and distributes new and revised quality standards and technical changes
• Prepares and deliver formal quality audit reports

What motivates you?

• You obsess about customers, listen, engage and act for their benefit
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone

Our commitment to you

• Our mission; to be a part of making Decisions Easier and Lives Better
• A leadership team dedicated to your growth and success
• A bold ambition and set of goals to be a leader in driving transformation in our industry
• Our best. Every day.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.