Job Title: Client Services, Relationship Manager, AVP

Location: Manila

Corporate Title: Assistant Vice President

Overview

At the heart of Deutsche Bank’s client franchise is the Corporate Bank, a market leader in risk management for FX and Rates, cash management, lending, trade finance, trust and agency services as well as securities services. Focusing on the treasurers and finance departments of corporate and commercial clients and financial institutions across the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions.

Trade Finance Provides solutions related to imports, exports or domestic trade transactions that include document handling, financing and risk mitigation. Product examples:

• Bilateral and syndicated loans

• Unfunded Trade Solutions

• Funded Trade Solutions

• Structured Trade Solutions

• Distribution and Credit Solutions

• Factoring

• Leasing Loan

Securities Services business is a part of the Corporate Bank division in Deutsche Bank.  The business in APAC is serviced out of 12 locations. 

This role is based in Manila, Philippines where we are looking for a dynamic and aspirational individual keen to make a career in the securities services business with an experience in the Philippines market.  The role is in the Relationship & Transaction Management (RTM) team of Corporate Bank.  This is a client facing servicing role and the individual should be able to manage both domestic as well as off-shore/cross border clients in Custody & Fund Services

Your key responsibilities

• Lead and manage as the Country Lead of Trade Finance Advisory and Service’s farming, execution, client service client management for all Trade Finance & Lending (TF&L) clients.

• Drive and shape TF&L farming strategy across existing TF&L clients bases as well as assuming responsibility for Indonesia TF&L assets and revenue through farming activities

• Acts as advisor for trade finance & lending products to clients

• Deepen relationship with clients

• Provide support to clients on all day-to-day, service-related queries applying the highest standards; Work closely with, but not limited to, onshore teams like Coverage, Sales, Product Managers and Operations to promote Corporate Bank and resolve roadblocks that hinder closure of deals with thorough understanding of policies and compliance guidelines

• Liaise with overseas teams to ensure globally / regionally consistent high standards in service solutions for clients

• Working knowledge on KYC/ Client Onboarding processes/ requirements

• Coordinate and align closely with offshore Implementation Team

• Have knowledge on electronic banking platforms and self-service apps

• Escalate issues to onshore teams in timely manner to manage client expectation & relationship as well as issues with respective L2 / L3 support teams if needed

• Work closely with onshore teams on E2E procedures and processes

• Prepare and provide MIS reports, internally / externally

• Contribute to Continuous Improvement activities leading to operational efficiencies

• Establish new relationships with targeted MNCs by tying in their banking requirements with DB’s various product offerings. Similarly, ensure that both existing and prospective clients are fully updated on product trends and regulatory changes affecting Cash Management, Trade Finance as well Fixed Income and Currencies. Identify product gaps and communicate to the regional Product management.

• Strengthen the relationship with the Regional/Global Relationship Managers, and engage with their clients’ regional/global headquarters with product and regulatory updates. Execute regional initiatives, directions and targets for Relationship and Transaction Management (RTM) in the local market.

• Work with global and local Credit Risk Management teams for the maintenance and setup of existing/new credit facilities.

• Support the Country RTM Head in setting a vision for long term organizational success at country level and help implement the strategic plans.

• Ensure alignment of our client portfolio with current regulatory and compliance requirements, and timely escalation of significant financial or non-financial risk matters.

Your skills and experience

• With at least 10 years of relevant experience. Must have sales background and detailed knowledge of Trade finance and lending products

• Well familiar in trade finance business and landscape in Indonesia

• Has experience in leading and managing a team

• Proven excellent customer relationship skills

• Articulate and fluent in English both in oral and writing

• Ability to negotiate and influence others to gain support and achieve a common goal

• Professional degree or MBA holder

• Demonstrated leadership ability

• Possesses Credit risk management / analysis experience

• Has the ability to negotiate and influence others to gain support and achieve a common goal

• Has detailed knowledge of Corporate Finance and Transaction Banking products/solutions

• Has strong client relationship, marketing presentation and sales skills, thus with excellent verbal and written communication skills

• Superior analytical aptitude

How we’ll support you

• Training and development to help you excel in your career

• Coaching and support from experts in your team

• A culture of continuous learning to aid progression

What we’ll offer you

• Competitive Salary

• Attractive Retirement Benefit

• Medical and Life Insurance upon employment

• 20 days Annual Vacation Leaves

About us and our teams

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank & Diversity  

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.