Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

• Competitive Salary packages and performance bonuses
• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
• Retirement savings benefit
• Rewarding culture that values wellness and well-being
• Performance Bonus
• Global network of industry experts
• Extensive training resources

Job Description:

The Software Technical Analyst will be part of the Global Actuarial Business Support (GABS) that has been established to accelerate the technical evolution and support of our Actuaries around the world. We are looking for someone with strong analytical and solid collaborative skills to support the enhancement requirements, non-production and production processes and fixes of the application. The candidate must have strong interpersonal skills to work with stakeholders and support teams across the globe.

NOTE: Decision on the job title and level will be finalized after the interviews (hiring process)

Have the skills and knowledge for the job? Learn more about the opening below!

Key Responsibilities (Actuarial):

• Support non-production and Production operations and fixes
• Work with offshore support team and vendor to implement fixes and changes
• Cater to the requirements for enhancement and changes from business
• Participate in meetings with both onshore and offshore to ensure clarity of individual objectives, priorities, and solutions for barriers to progress
• Participate actively in the projects and prioritization discussions with business
• Coordinate work tasks with Vendor to ensure changes are delivered successfully and on time
• Schedule may rotate between Asia, Mid or North America time - to adjust to meet with the global team and support weekend work for deployments or production requirements.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or any related course
• 3-5 years of experience with at least 3 of the following:
  • ETL (Informatica)
  • Batch scheduling tools (CAWLA, CA, CTRL-M)
  • Relational Database (SQL/Oracle)
  • Unix and Unix scripting
  • Reporting (PowerBI / Qlikview)
  • Oracle Hyperion Essbase
  • JAVA
  • Python
  • Jira / Confluence
  • Windows Powershell
  • Bitmap
• Amenable to work in UP Ayala Technohub (Quezon City)
• Amenable to work on a hybrid set-up (3x a week onsite)
• Amenable to work in any shift schedule assigned (rotations / holiday or weekend support)

Actuarial:

• Knowledge and application of change & release management, ITIL4 & project management, including cost assessment
• Familiarity with agile principles, test-driven development, continuous integration, and other approaches to accelerate the delivery of new features
• Understanding of software development lifecycle

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

This Position Description is intended to describe the general nature and level of the work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties and skills required for this job classification.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.