Job Description:

Key Responsibilities:

• Implement and maintain Dynatrace SaaS solutions, ensuring comprehensive observability across cloud and on-premise environments.
• Utilize MONACO (Management as Code) for configuration management and scaling observability.
• Design, develop, and manage CI/CD pipelines in Azure DevOps to automate deployment of monitoring configurations and updates.
• Collaborate with cross-functional teams to define monitoring requirements and ensure alignment with business capabilities.
• Develop tailored dashboards and reports to provide actionable insights for diverse stakeholders.
• Enhance incident management processes by integrating Dynatrace with ServiceNow for automated incident handling.
• Drive the adoption of AI-powered observability practices, including anomaly detection and predictive analytics.
• Contribute to the organization’s shift towards DevSecOps maturity by integrating observability into development workflows.
• Provide technical guidance and training to team members to maximize the value of Dynatrace tools and practices.

Required Skills and Experience:

• Strong expertise in Dynatrace SaaS, including setup, configuration, and advanced features.
• Proficiency in MONACO for scalable and automated observability configurations.
• Experience in building and managing CI/CD pipelines using Azure DevOps.
• Solid understanding of IT infrastructure, cloud environments (Azure preferred), and container orchestration tools like Kubernetes.
• Familiarity with integrating monitoring solutions with ITSM platforms like ServiceNow.
• Proven ability to create meaningful dashboards and visualizations tailored to different stakeholder needs.
• Strong problem-solving skills with a proactive approach to identifying and resolving system issues.
• Excellent communication skills and the ability to work collaboratively in a dynamic, cross-functional team environment.
• Proficient in English (written and spoken); Dutch language skills are a strong preference.

Key Competencies:

• Analytical and conceptual thinking: Ability to map complex dependencies and create clear solutions.
• Collaboration: Strong ability to work across teams and build consensus.
• Adaptability: Comfort in navigating dynamic and complex operational environments.
• Result-oriented: Focus on delivering high-impact outcomes aligned with business priorities.

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