Product Manager - Cards
GX Bank
Petaling Jaya (First Avenue)
Posted on GX Bank website on 12 Feb 2025 (2 months ago)
GX Bank Berhad - the Grab-led Digital Bank - is the FIRST digital bank in Malaysia, approved by BNM to commence operations. We aim to leverage technology and innovation to serve the financial needs of the unserved and underserved individuals, and micro and small medium enterprises.
We are driven by our shared purpose and passion to bring positive transformation to the banking industry, starting with solutions that address the financial struggles of Malaysians and businesses.
We’re a regional team formed to build out our digital banks in Malaysia (GXBank) and Singapore (GXS).
As part of the Product Team, you will lead some of our highest impact, strategic projects across the region. You’ll be responsible for raising the bar, delivering projects that require complex stakeholder management and coordination across multiple cross-functional teams. You will have the opportunity to help define the overall digibank product strategy as we progress from application to launch and beyond.
We like creative hustlers, people who can think outside the box, motivate and get stuff done even if it seems impossible. We work fast, push the boundaries, try new things and sometimes they don’t work, so we embrace failure and lifelong learning.
Build and own the debit and credit cards experience for our banks in Singapore (GXS bank) and Malaysia (GXBank)
Identify areas of opportunity on partner apps to surface and drive adoption of GXS debit and credit cards
Work with external vendors, card rails and aggregators to set up and maintain cards infrastructure
Collaborate with engineering, design, research and business stakeholders to define an ambitious strategy, develop and maintain a prioritized product backlog, and execute on delivering delightful and impactful experiences for customers.
Work with Product Marketing, Operations and other stakeholders on innovative and well defined go-to-market plans.
Ship minimum-loveable-products based on quantitative and qualitative data on user behavior and experimentation (e.g. a/b testing, survey data, usability studies).
Define success metrics and consistently measure the impact of your work.
Deliver the roadmap through agile sprint cycles, breaking down the product roadmap into executable stories and requirements
3+ years experience as a product manager with a tech software or financial services company
A degree in computer science, software engineering, information technology, business, finance, economics or related fields
Prior experience with building products for debit/credit cards/ payments is preferred
Demonstrable success in launching new products or features with clear metrics and impact; ideally in a fintech, ecommerce or startup environment
Healthy blend of strategic thinking capabilities with an innate "dream big, start small" mindset and an eagle eye for detail
Empathy for users and a drive to discover and resolve their pain points.
An analytical and a data-driven approach to problem solving
An owner’s mindset - you don’t shy away from the hard stuff
Passion for building delightful product experiences
Excellent communication and presentation skills with an ability to quickly command trust and respect from executives and partners