If you are looking to excel and make a difference, take a closer look at us…

Functional (job responsibilities)

Supervise sales executives’ performance and review individual goal based on their monthly performance
Closely monitor and track team sales productivity
To plan and execute team sales plan in achieving the monthly and annual acquisition target
To communicate and liaise with credit initiation, policy and other departments on issue related to loan acquisition
Develop and maintain strong relationship with current and new customer
Ensure team members comply with the business policies, practices, and regulations

Managerial (team/group responsibilities)

Manage and guide new recruits and existing Personal Loan staff
Lead and motivate team members to achieve their respective individual KRA targets
To plan, set and ensure monthly sales target by Individual Sales Executive is achieved
Coach and develop Sales Executives to enhance their Product Knowledge and selling skill
Coach and motivate the Sales Executives and create a highly charged and aggressive sales team
To cultivate a professional working atmosphere that encourage career development and reduce staff attrition
To liaise with VOC to handle/resolve customers’ complaints timely and efficiently
Ensure compliance in all internal and external dealings

Organizational (organizational responsibilities) including Strategic Cost Management and Financial Goals

Ensure compliance and consistency with Bank’s policy in Personal Loan acquisition effort
To ensure team’s headcount requirements are met
To cultivate strong customer service culture and awareness among Sales Executives

Education/Qualification

Minimum a Diploma / Bachelor’s Degree or its equivalent in related field

Experience/Requirements

Minimum 5 years sales management OR
Minimum 5 years of sales experience in loan or financial industry as sales manager
With strong people management and leadership skills

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.