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Credit Management Executive (Debt Management)
Singtel
placeKuala Lumpur, Malaysia
Posted on Singtel website on 08 Apr 2025 (12 days ago)
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Join the Growing Team at Singtel Financial Shared Services in Malaysia*!

Are you ready to embark in the exciting world of finance and technology? Singtel Financial Shared Services (FSS) is expanding its operations in Malaysia, and we're looking for passionate, driven individuals to join our dynamic team!

*In Malaysia, Singtel Group operates through a fully owned subsidiary called Sudong Sdn. Bhd.

Why Singtel Finance Shared Services?

  • Grow Your Financial Digital Literacy: Enhance your expertise in the latest financial technologies and practices in a collaborative, fast-paced shared services environment.
  • Impactful Work: Contribute to global operations while making a tangible impact on how businesses manage their financial operations.
  • Career Growth: As we expand, you'll have plenty of opportunities to learn, grow, and advance in your career.

We are seeking a highly motivated and detail-oriented individual to join our team. The Credit Management Executive (Debt Management) role is responsible for managing debt recovery processes, consumer bankruptcies, and the full spectrum of company insolvency procedures, including but not limited to liquidation, judicial management, receivership, Chapter 11, and other related processes. Additionally, the role oversees various insolvency-related end-to-end activities, ensuring the effective handling of all associated procedures.

Make an Impact by:

  • Oversee and manage activities related to insolvency processes.
  • Liaise with various parties involved in delinquent cases, such as debt collection agencies, liquidators, and official assignees.
  • Perform write-off activities and payment allocation.
  • Address internal and external queries in a professional manner to resolve issue promptly.
  • Collaborate with the IT team and various stakeholders to resolve system defects and ensuring proper closure of issues.
  • Review work processes and coordinate with IT, automation, and other business units on process improvement (ie: RPA).
  • Perform ad hoc duties such as documenting work processes, tabulating statistic reporting, and other related tasks.
  • Participate in cross-functional projects and initiatives to optimize operations.

Skills for Success:

  • Degree in Business/ Accountancy or equivalent
  • Minimum of 2-3 years' experience and above with exposure in debt management/ credit collection/ recovery area
  • Experience in working in the Telco/ Banking industry is a plus.
  • Proficient in MS Office Excel including formulas, functions, and Pivot Table.
  • Exposure in proof of debts, liquidation, and managing debt collection agents is an added advantage.
  • Expertise in managing complex processes, with a focus on compliance and efficiency.
  • Excellent communication, organizational and problem-solving capabilities.
  • Ability to manage multiple tasks and priorities effectively.

Your Career Growth Starts Here. Apply Now!

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Singapore Telecommunications Limited, doing business as Singtel, is a Singaporean telecommunications conglomerate, the country's principal fixed-line operator and one of the four major mobile network operators operating in the country.
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