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JOB DESCRIPTION

1. To study, evaluate and formulate an action plans or strategies to maximize recovery on both impaired and written-off accounts.

2. To prepare settlement/ repayment proposal memo for borrower/customer’s payment/settlement arrangements for Management’s approval.

3. To monitor on an on-going basis the progress of such strategies in accordance with the approved milestone and target dates set to ultimately result in:-

• Part/Full Settlement of the NPL account;
• The account being returned to Performing status; or
• Undertaking of relevant legal proceedings against the customer;
• Review of Risk Grading for company accounts, if applicable;

4. To monitor /follow up closely with the solicitors on the recovery actions i.e., civil and foreclosure actions for the purpose to expedite recoveries of impaired and written-off accounts.

5. To formulate strategy through engage and liaise with Bank’s recovery partners i.e., Receivers & Managers, Liquidators and Auctioneers for the purpose to expedite and maximize recoveries of impaired and written-off accounts.

6. To recommend and propose writing-off where recovery actions have been exhausted to Management for approval.

7. To ensure timely response to all queries, correspondences etc. pertaining the files assigned.

8. To ensure timely submission of claims of financial guarantee i.e., SJPP and CGC guarantees.

9. To monitor the borrowers/customers under repayment arrangement effectively and to take immediate action in the event of default.

10. To ensure data of the accounts are correctly maintained in the system.

11. To attend Court/Land Office and conduct fieldwork/ site visits, if required; and

12. To attend to any ad-hoc reports/matters that may be assigned by the Head Unit or Head of Department.

Job Requirements

• A minimum of 8 years of relevant working experience.
• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. Advanced degree or professional certification (e.g., ACCA, CPA) is a plus.
• Extensive experience in financial analysis, cost management, and/or ERP system administration, preferably within the banking or financial services industry.
• Strong proficiency in analytical tools and techniques, with the ability to extract insights from complex datasets.
• Detail-oriented with strong organizational skills and the ability to manage multiple priorities and deadlines effectively.
• Proven leadership skills with a collaborative mindset and a proactive approach to problem-solving.