Overview: We are looking for motivated and outstanding candidates to join the Financial Markets Operations (FMO) team. You will need passion, tenacity, and resilience in an ever-changing environment. We welcome graduates from a diverse range of degree disciplines. Bring your hard-working attitude, and we will invest in your learning and capabilities to be future leaders in our organization.
About Financial Markets Operations: We are a global operations team supporting the financial markets business by providing operations solutions in foreign exchange, rates, commodities, credit markets, and financing and securities services. We operate in 40 countries and employ some 3000 colleagues globally. Our mission is to support financial markets to increase return on tangible equity for our shareholders safely, sustainably, and securely.
RESPONSIBILITIES
Strategy •Solve complex inquiries, conduct discovery and complete due diligence activities for client requests •Provide detailed analysis of escalated issues when necessary and recommend actions for resolution •Involve in capacity planning of determine the production capacity needed in a day to meet the changing demands of job allocation •Implement business plans, policies, and procedures that offer solutions and cost saving opportunities •Organizes leave coverage to ensure adequate resources for work continuity in dept. •Develop and implement business initiatives, client solutions, or projects affiliated with in-country •Propose solutions to implement settlement process improvements, client service enhancements, or overall technology enhancements
Business •Delivered processing standards and expectations for FXMM & Derivatives operations team •Manage one or multiple processes and in addition to selected projects •Manage stakeholders’ negotiation and decisiveness •Assess and offers solution in addressing confirmation/settlement related issues. •Provide sign-off for DOI to ensure updating of process procedures. •Manage daily performance related to pre-settlement activities of operations processes •Coordinate with internal and external clients to assess service quality and identify areas for improvement
Processes •To facilitate treasury operations for FXMM & Derivatives asset classes in a prompt and efficient manner •Able to articular the various product and End-to-end operation processing for Foreign Exchanged and Money Market products. •Ensure KPI , CST, and SLA can be meet •Ensure recon breaks is resolved on timely manner •Ensure timely resolution of internal & external customer queries. •Investigation on GL Suspense and Nostro accounts’ imbalances •Gatekeeper for High Value Settlements
Risk Management •Ensure updating of desk operating procedures •Identify errors and omissions resulting from routine process actions and able to investigate & promptly resolve GL Suspense and Nostro accounts’ imbalances & breaks. •Target to decrease processing errors, both internal and external •Ensure audit and risk control measures for BAU procedures and processes are adhered to. •To ensure processes in compliance to the group standard •Report any suspicious trades in accordance to the Anti-Money Laundering Policy •Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Standard Chartered Bank, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.