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1.      CREDIT ACQUISITION

·         Lead the Team Members with a focus on originating deals, exceeding clients’ expectations and overall growth.

·         Work within the confines of the Risk Management framework.

2.      ACCOUNT PROFITABILITY

·          Maximize earnings potential and revenue of relationships.

·          Review and monitor revenue performance.

·          Multiple products sold to clients.

3.      CLIENT RELATIONSHIP MANAGEMENT

·          Support, identify, solicit and establish a high value client base for the bank.

·          Ultimate ownership of customer relationship and customer interface.

·          Activate opportunities and risk criteria.

·          Manage proactively a portfolio of corporate accounts by monitoring the status and credit risk of each account.

·          Internal coordination/liaison with service delivery centres / HQ departments to maximize process efficiency and customer satisfaction.

4.      SERVICE MANAGEMENT

·          Ensure promptness and quality of credit processing.

·          Monitor overdue accounts and undertake prompt measures to prevent deterioration to NPL.

·          Provide customer level information to relevant parties within the Bank.

·          Facilitate the drawdown of facilities.

5.      STAFF DEVELOPMENT

·          Mentor and coach to Junior Relationship Manager.

·          When and where necessary, to guide and advise the RMof his portfolio management

6.    COMPLIANCE TO REGULATORY AND BANK’S POLICIES AND PROCEDURES

·         To comply with regulatory and Bank’s internal policies and procedures and provide feedback to ensure better efficiency.

·         Ensure that client instructions are duly effected by applying all standard checks and controls, coordinating with other departments including Operations/Finance/ Compliance.

·         Accurately assess the risk profile, suitability and appropriateness of clients when marketing products and services by maintaining an accurate and up to date call report.

·         To manage the application of AML/CFT internal programs and procedures including proper maintenance of records and to report suspicious transactions.

Apply regulatory requirements such as KYC, AML/CFT and procedures at all times.